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- Tasks: Support research and innovation activities by managing systems and data effectively.
- Company: Join the University of Surrey, a global leader in education and research.
- Benefits: Competitive salary, professional development, and a vibrant community.
- Why this job: Make a real impact by improving processes and user experiences in a dynamic environment.
- Qualifications: Experience with information systems, strong analytical skills, and proficiency in Excel.
- Other info: Be part of a high-performing team focused on continuous improvement.
The predicted salary is between 28800 - 48000 £ per year.
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision - shaping ourselves into one of the best universities in the world - which we are achieving through the talents and endeavour of every employee.
We are seeking a highly proactive Innovation Support Officer to join our Innovation & Impact team within the Research, Innovation & Impact (RII) Directorate.
We are looking for a proactive and detail‑driven Systems & Operations Officer to support research, innovation and impact activity across the University. You will be someone who enjoys working at the intersection of systems, data and people, with a strong service mindset and a genuine interest in improving processes and user experience. Confident working independently while collaborating closely with colleagues, you will be comfortable supporting a diverse user base including researchers, academics and professional services staff, providing clear guidance, resolving issues and helping others get the most from research information systems.
You will bring experience of working with information systems and data, ideally within a research, higher education or similarly complex operational environment. Strong analytical skills and confidence using Excel and reporting tools are essential, as is the ability to extract, interpret and present meaningful management information. Experience of supporting or administering systems such as Worktribe (or comparable platforms), producing user guidance, and contributing to continuous improvement or system development projects would be highly advantageous. Above all, you will be adaptable, organised and solutions‑focused, with the confidence to learn new systems quickly and contribute positively to a high‑performing, service‑oriented team.
To apply complete the online application form. Please also submit a full CV and cover letter explaining your suitability for the role in no more than two pages. You should include specific detail about how you meet the essential criteria stated in the person specification, including core competencies. For an informal chat about the role, please contact Julie Kemp via j.kemp@surrey.ac.uk.
RII Systems and Operations Officer in Guildford employer: University of Surrey
Contact Detail:
University of Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RII Systems and Operations Officer in Guildford
✨Tip Number 1
Get to know the company! Research the University of Surrey and its values. This will help you tailor your conversations and show that you're genuinely interested in being part of their ambitious vision.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend university events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to systems and operations. Think about how your experience aligns with the role and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at the University of Surrey.
We think you need these skills to ace RII Systems and Operations Officer in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the RII Systems and Operations Officer role. Highlight your experience with information systems and data, and don’t forget to mention any relevant tools like Excel or Worktribe that you’ve used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Be specific about how your skills align with the essential criteria and show us your passion for improving processes and user experience.
Be Clear and Concise: When filling out the application form, keep your answers clear and concise. We appreciate straightforwardness, so make sure you get to the point while still showcasing your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at University of Surrey
✨Know Your Systems
Familiarise yourself with the information systems mentioned in the job description, like Worktribe. Be ready to discuss your experience with similar platforms and how you've used them to improve processes or user experiences.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical skills, especially with Excel and reporting tools. Bring examples of how you've extracted and presented data in previous roles, as this will highlight your ability to provide meaningful management information.
✨Emphasise Your Service Mindset
Since the role involves supporting a diverse user base, think of specific instances where you've provided clear guidance or resolved issues for colleagues. This will show your proactive approach and strong service mindset.
✨Tailor Your Application
When writing your CV and cover letter, make sure to directly address the essential criteria listed in the person specification. Use specific examples that align with the role's requirements to demonstrate your suitability.
