At a Glance
- Tasks: Lead front-of-house operations and supervise student staff in a vibrant coffee shop.
- Company: Lakeside Coffee Shop at the University of Surrey, a hub for hospitality and events.
- Benefits: Enjoy competitive benefits and opportunities for personal and professional growth.
- Other info: Gain experience across restaurant and event operations while supporting university functions.
- Why this job: Be part of a dynamic team delivering exceptional customer service in a fast-paced setting.
- Qualifications: Leadership skills and a passion for hospitality are essential.
The predicted salary is between 31500 - 38500 £ per year.
The Lakeside Coffee Shop at the University of Surrey in Guildford is hiring a Team Leader to drive busy front-of-house operations, supervise student staff and deliver outstanding customer service in a fast-paced environment.
The role combines coffee shop leadership with opportunities to cross-train in the restaurant and events operation, supporting University functions and hospitality events as required.
This permanent full-time position offers competitive benefits and development opportunities.
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Lakeside Front-of-House Lead | Hospitality & Events in Guildford employer: University of Surrey
The University of Surrey is an exceptional employer, fostering a vibrant and inclusive work culture that prioritises innovation and collaboration. With a commitment to employee development and a focus on impactful research, staff have access to numerous growth opportunities and resources to advance their careers. Located in a dynamic academic environment, the university not only supports meaningful contributions to cutting-edge research but also encourages a sense of community among its diverse workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Lakeside Front-of-House Lead | Hospitality & Events in Guildford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like University of Surrey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to University of Surrey
Don't be shy about reaching out to University of Surrey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lakeside Front-of-House Lead | Hospitality & Events in Guildford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about University of Surrey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at University of Surrey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
