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- Tasks: Support international student recruitment operations and ensure systems run smoothly.
- Company: Join the University of Surrey, a global community dedicated to impactful education and research.
- Benefits: Enjoy competitive pay, flexible working, and access to world-class facilities.
- Other info: Inclusive environment encouraging applications from under-represented groups.
- Why this job: Make a real difference in shaping the future of international education.
- Qualifications: Strong communication skills and a passion for supporting diverse communities.
The predicted salary is between 30000 - 50000 £ per year.
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee. Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.
The International Student Recruitment team at the University of Surrey is seeking an enthusiastic and motivated individual to join as the International Officer for Operations. This role will be responsible for supporting the University of Surrey’s operational excellence and ensuring all systems related to recruitment of international undergraduate and postgraduate students meet the demands of the University’s operation. The role involves working closely with the Head of International Student Recruitment to ensure all systems are running efficiently, proactively trouble‑shooting any issues and making sure a wider ISR team is supported.
Key ResponsibilitiesThis role includes establishing and nurturing strong relationships with key internal and external stakeholders, such as ISR team, admission, faculties, marketing, finance, agents and other partners to ensure they are supported, and all systems are running smoothly.
Other Responsibilities Include- Be familiar with the Agent Quality Framework and key policies and procedures related to AQF.
- Pro‑actively check agents' files to ensure all documentation (contracts, agent application, references, BC’s training certificates) are in place and are in date, and coordinate with relevant regional teams to ensure all paperwork is accurate.
- Check the accuracy of the agents’ training certificates against the British Council database to ensure these certificates are in date, flag up the expired ones with a relevant regional team and ensure new information is provided to maintain the accuracy of the agents’ files.
- Frequently check the existing system for students raising agent related complaints and alert a relevant regional team of such cases to take further action.
- Communicate with the marketing/web team to ensure any new AQF information is live on Surrey’s website and other relevant social media channels.
In addition to salary, you will receive a yearly incremental pay rise, a generous pension, relocation assistance where appropriate, flexible working options, access to world‑class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on‑site nursery.
Further InformationTo apply please upload your CV and a cover letter outlining why you would be a suitable candidate for the role. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity. Therefore, we particularly encourage applications from under‑represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.
International Officer (Operations) in Guildford employer: University of Surrey
Contact Detail:
University of Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Officer (Operations) in Guildford
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Surrey on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just put your name on the radar.
✨Tip Number 2
Prepare for the interview by researching the University’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about making a difference in the international student recruitment space.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for education and international operations!
✨Tip Number 4
After the interview, send a thank-you email to express your appreciation. It’s a small gesture that can leave a lasting impression and shows us that you’re genuinely interested in the role.
We think you need these skills to ace International Officer (Operations) in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of International Officer (Operations). Highlight relevant experience and skills that align with the job description, especially those related to operational excellence and stakeholder management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be enthusiastic and show how your background aligns with the University of Surrey's vision and values.
Showcase Your Communication Skills: Since this role involves working closely with various teams and stakeholders, make sure to demonstrate your strong communication skills in both your CV and cover letter. Give examples of how you've successfully collaborated in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our community at the University of Surrey.
How to prepare for a job interview at University of Surrey
✨Know the University Inside Out
Before your interview, take some time to research the University of Surrey. Understand its mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in being part of their ambitious vision.
✨Showcase Your Relationship-Building Skills
As an International Officer for Operations, you'll need to establish strong relationships with various stakeholders. Prepare examples from your past experiences where you've successfully built and maintained professional relationships. This will demonstrate your ability to thrive in a collaborative environment.
✨Be Ready to Discuss Operational Excellence
Familiarise yourself with concepts related to operational excellence, especially in the context of international student recruitment. Be prepared to discuss how you would proactively troubleshoot issues and ensure systems run smoothly, as this is a key responsibility of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals.