At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service at our bustling café.
- Company: Join the vibrant University of Surrey community at Lakeside Coffee Shop.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth.
- Other info: Perfect role for those who thrive in a collaborative and fast-paced setting.
- Why this job: Be part of an energetic team and make a difference in students' daily lives.
- Qualifications: Passion for hospitality and strong communication skills; supervisory experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
The Lakeside Coffee Shop at the University of Surrey is seeking an enthusiastic Team Leader to manage operations and deliver exceptional customer service. You will lead shifts within a busy coffee shop environment and support the front of house team while ensuring high standards are met.
The ideal candidate will have a passion for hospitality, strong communication skills, and must enjoy working collaboratively. Prior experience in a supervisory role is preferred, and you'll be contributing to a vibrant University community.
Front of House Team Leader – Café & Events in Guildford employer: University of Surrey
The Lakeside Coffee Shop at the University of Surrey offers a dynamic and supportive work environment where team members are encouraged to thrive. With a strong focus on employee development, you will have access to training opportunities and the chance to grow within a vibrant university community. Enjoy the unique advantage of working in a lively café setting that values collaboration and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader – Café & Events in Guildford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like University of Surrey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to University of Surrey
Don't be shy about reaching out to University of Surrey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Leader – Café & Events in Guildford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about University of Surrey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at University of Surrey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
