Active Facilities Manager in Guildford

Active Facilities Manager in Guildford

Guildford Full-Time 40582 - 49600 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead gym and climbing services, ensuring a safe and engaging experience for members.
  • Company: Surrey Sports Park, a hub for sport and wellbeing in Surrey.
  • Benefits: Free gym membership, 33 days holiday, and generous pension contributions.
  • Other info: Inclusive workplace that values diversity and offers growth opportunities.
  • Why this job: Make a real impact on health and fitness while leading a dynamic team.
  • Qualifications: Experience in fitness management and strong leadership skills required.

The predicted salary is between 40582 - 49600 £ per year.

Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically.

The role involves leading the delivery of high-quality gym and climbing services at Surrey Sports Park, ensuring our members and guests receive a safe, engaging and welcoming experience. You will manage and support teams across fitness and climbing operations, setting clear service standards for gym floor activity, inductions, programmes, climbing wall operations, route setting, supervised sessions and customer engagement. The role will also contribute to the growth of our health and wellbeing offer, using customer feedback, participation trends and operational insight to improve services, support member retention and identify new opportunities across gym, climbing, personal training and wider wellbeing activity.

We are looking for an experienced fitness, leisure or active facilities professional with the confidence to lead teams, manage day-to-day operations and deliver excellent customer service in a busy multi-user environment. You will have a recognised fitness qualification, strong knowledge of gym operations and health and safety requirements, and ideally experience or understanding of climbing or adventure sport environments. You will be a positive and proactive leader, able to motivate staff, manage resources, resolve issues, work collaboratively across departments and use insight to improve the customer journey. Strong communication, planning, problem-solving and stakeholder management skills will be key to success in this role.

In addition to salary, we provide:

  • Free full access membership at Surrey Sports Park, and discounted for family and friends
  • Generous annual leave entitlement of 33 days holiday
  • Varied and supportive work environment
  • Employee Assistance Programme – via BHSF RISE
  • Generous pension (employers’ contribution up to 12%)

Appointment is subject to an enhanced Disclosure and Barring Service (DBS) check. Surrey Sports Park is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

Active Facilities Manager in Guildford employer: University of Surrey

The University of Surrey is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration among researchers, educators, and students. With a strong commitment to employee growth, the University provides numerous professional development opportunities and encourages exploration of cutting-edge technologies in a supportive environment. Located in a dynamic academic setting, this role not only contributes to sector-leading Library services but also allows you to be part of a community dedicated to advancing education and research.

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Contact Details:

University of Surrey Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Active Facilities Manager in Guildford

Show Your Expertise in the Gym

Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!

Engage on Social Media

Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like University of Surrey.

Connect with Local Gyms and Fitness Studios

Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If University of Surrey is in your area, dropping by could be a golden opportunity!

Make Your Application Stand Out

When applying to places like University of Surrey, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!

We think you need these skills to ace Active Facilities Manager in Guildford

Leadership Skills
Customer Service
Team Management
Gym Operations Knowledge
Health and Safety Compliance
Climbing or Adventure Sport Understanding
Problem-Solving Skills

Some tips for your application 🫡

Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.

How to prepare for a job interview at University of Surrey

Showcase Your Knowledge of Fitness Trends

Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at University of Surrey.

Demonstrate Your Client Management Skills

Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at University of Surrey.

Prepare for Practical Scenarios

Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.

Get to Know University of Surrey's Clientele

Since it's a full-time gig, understanding the specific clientele University of Surrey caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.