A great opportunity for an Admissions Officer to join the University of Surrey within the UK Recruitment and Admissions department.
The Admissions Services team is responsible for providing an effective and efficient admissions service for the University’s applicants. Working as part of this cross-collaborative department, you’ll contribute to the successful delivery of Admissions, primarily handling incoming enquiries from prospective applicants via phone calls, emails and live chat.
We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary, hybrid working opportunities, 32 days holiday PLUS Bank Holidays, pension contribution up to 12%, and a unique and vibrant working environment.
Role & Responsibilities:
You will be the first point of contact for University applicants, responding to all admissions related enquiries and providing high levels of customer service in a timely and professional manner. You’ll have responsibility for the processing of these applications, making decisions consistently and fairly against pre-defined entry criteria.
Other responsibilities include:
- Deal with incoming admissions related enquiries, primarily over the phone as well as by email & live chat
- Have extensive contact with applicants and staff at a variety of levels within the University, and external contact with other bodies such as UCAS, ECCTIS and the UKVI
- Processing applications in SITS, undertaking careful checks on the information held, chasing up additional information, obtaining qualification results, verifying and mapping to predefined entry criteria as required and checking that these are correct and appropriate before onward transmission with the aim of 100% accuracy within agreed deadlines.
- Participate in University Offer Holder Days and Open Days and other external recruitment events as required
- Administering and carrying out procedures for ATAS, fee assessments, applicants declaring criminal convictions, fraudulent applications, applicants with disabilities and mature applicants
What’s in it for you?
We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.
Alongside our gorgeous campus setting, collegiate on-site atmosphere, and plentiful development opportunities, we also offer:
- 12% employer pension contribution
- Flexible/hybrid working (2 days in office, 3 days at home)
- 40 days holiday: 25 days annual leave + 7 University Days + 8 Bank Holidays
- Travel & family benefits including subsidised rail fare, cycle to work scheme and discounted on-site childcare
- On site world-class leisure facilities at discounted rates
Further Information
To be considered for this role, please apply with a CV by clicking the \'Apply\' button, above.
You will also be asked to address some brief questions to help us assess your suitability for the position.
For further information or an informal conversation about the role please contact:
Teresa Kam, Senior Admissions Officer, via t.kam@surrey.ac.uk
The University reserves the right to close the application period early based on volume of interest.
The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.
£28,031 to £31,236 per annum
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Officer in Guildford
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like University of Surrey just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at University of Surrey. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Admissions Officer role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At University of Surrey, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at University of Surrey
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at University of Surrey, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At University of Surrey, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
