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- Tasks: Lead a dedicated team to enhance academic quality and student experience.
- Company: Join the innovative University of Sunderland in London, a vibrant higher education institution.
- Benefits: Enjoy a pioneering 4-day work week, generous leave, and excellent pension benefits.
- Why this job: Make a real impact on student success while promoting continuous improvement in education.
- Qualifications: Experience in quality assurance within higher education and strong leadership skills required.
- Other info: Work in a modern campus with a commitment to professional development and work-life balance.
The predicted salary is between 38700 - 46000 £ per year.
Are you enthusiastic about contributing to a forward-thinking higher education institution? Is your passion for student success at the core of your professional drive? At the University of Sunderland in London (UoSiL), we are dedicated to prioritising student experience, customer service, academic quality, value for money, and continuous improvement. We have an exciting opportunity to join us as a Quality Enhancement Manager.
The University of Sunderland in London boasts a vibrant and diverse community of staff and students. We consider ourselves an innovative satellite campus and are constantly evolving with exciting plans for 2026 and beyond!
We are currently piloting a four-day working week which allows our colleagues to work 32 hours over 4 days with no reduction in pay. The pilot is part of our ongoing efforts to create a positive and inclusive workplace that promotes work-life balance and allows our colleagues to thrive professionally and personally whilst maintaining our commitment to delivering high-quality service to all our students. In addition, we have recently moved to a modern campus building, offering a bright and spacious learning and working environment.
You will join the Operations and Governance team, working closely with senior academic and professional services colleagues to uphold and enhance academic quality and standards across the institution. As Quality Enhancement Manager, you will lead a small, dedicated quality team and play a pivotal role in shaping and delivering the University’s quality assurance and enhancement agenda. The role offers the opportunity to influence academic governance, support continuous improvement, and drive enhancement initiatives that directly contribute to an excellent student experience, while working collaboratively with colleagues.
To succeed in this role, you will bring significant experience of quality assurance and enhancement within a higher education environment, along with a strong understanding of academic governance and regulatory requirements. You will be an effective and confident leader, able to manage and develop a small team while working collaboratively with a wide range of academic and professional stakeholders. Strong organisational skills, attention to detail and the ability to interpret and present complex information will be essential, as will resilience and sound judgement in a fast-paced and evolving sector. Above all, you will be committed to continuous improvement and to delivering an excellent student experience.
We offer:
- The opportunity to join a pilot of a pioneering 4-day-week (32 hours over 4 days)
- Excellent Defined Contribution Pension with additional benefits of life cover and income protection
- Generous annual leave and Christmas closure days on top of Bank Holidays
- Season Ticket Loan
- Access to MyLifestyle benefit platform with plentiful discounts and offers
- Cycle to Work and Electric Car Salary Sacrifice schemes
- Enhanced maternity and paternity policies
- Our commitment to training and development
- Our location in Canary Wharf with easy access
- We are an accredited Living Wage Employer
Please note that in order to provide quality support to our students at all times, our professional staff work fully from the office.
Closing Date: Midnight, 19 February 2026. Please note we reserve the right to close the vacancy earlier should we have a sufficient response.
£45,379 to £53,901 per annum.
Quality Enhancement Manager employer: University of Sunderland in London
Contact Detail:
University of Sunderland in London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Enhancement Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Sunderland in London on LinkedIn. Ask them about their experiences and any tips they might have for your application. It’s all about making connections that can help us stand out!
✨Tip Number 2
Prepare for the interview by researching the university's recent initiatives and values. Show us how your passion for student success aligns with their mission. We want to see that you’re not just a fit for the role, but also for the culture!
✨Tip Number 3
Practice your responses to common interview questions, especially around quality assurance and enhancement. We recommend doing mock interviews with friends or using online resources to refine your answers and boost your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows us that you’re genuinely interested in the role and the university.
We think you need these skills to ace Quality Enhancement Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for student success shine through! We want to see how your passion aligns with our commitment to enhancing the student experience at UoSiL.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in quality assurance and enhancement. We love seeing how your skills can contribute to our innovative environment!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the role of Quality Enhancement Manager. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at University of Sunderland in London
✨Know Your Stuff
Make sure you brush up on quality assurance and enhancement practices in higher education. Familiarise yourself with the University of Sunderland's values and how they prioritise student experience. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Quality Enhancement Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your collaborative approach and how you've worked with various stakeholders to drive improvement.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and resilience in a fast-paced environment. Think of specific situations where you've had to interpret complex information or make tough decisions. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the university's future plans, especially regarding their four-day working week pilot. This shows your enthusiasm for the position and helps you gauge if the university's culture aligns with your values.
