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- Tasks: Support students with disabilities in their learning and campus activities.
- Company: Join the University of Suffolk, a vibrant community dedicated to student success.
- Benefits: Enjoy flexible working hours, generous leave, and discounts at local amenities.
- Why this job: Make a real difference in students' lives while working in a supportive team.
- Qualifications: Empathy, adaptability, and strong note-taking skills are essential.
- Other info: Part-time role during term time, perfect for students looking to gain experience.
The predicted salary is between 20800 - 22400 £ per year.
This post is a term time only post, part time, 22.5 hours per week (0.35FTE) during term time only, 30 weeks per year, (flexibility on how these hours are worked depending on the student timetable)
Band 2 – £25,804 – £28,031 per annum, £9,028 – £9,807 pro rata
About The Post
Are you passionate about making a difference in the lives of students with disabilities? We are looking for a dedicated Study Support Assistant to join our team at the University of Suffolk. This role is crucial in providing study support and practical assistance to students with disabilities, ensuring they have full access to learning and the university environment.
Key Duties and Responsibilities:
- Collaborate with the Disability and Wellbeing Team and other university colleagues to support students with disabilities.
- Assist students in accessing student support services and facilitate their independence.
- Support students in understanding and completing tasks, including reading, writing, transcription, and using assistive technology.
- Provide practical campus assistance, including guiding, laboratory support, and helping with mobility needs.
- Offer note-taking support, ensuring notes are neat, legible, and comprehensive.
- Assist in the preparation for teaching sessions by setting up equipment and reproducing materials.
- Maintain accurate records and ensure compliance with DSA regulations.
- Participate in review meetings and contribute to the assessment of student needs.
- Ensure compliance with Health & Safety Regulations.
- Being flexible in a fast-paced environment, adapting to last minute timetable changes where necessary to support the student and business need.
About The Team
The Student Life Department at the University of Suffolk is dedicated to shaping the university experience and supporting students through a holistic approach. Our team is passionate, friendly, and aspirational, committed to providing impartial information, advice, education, and guidance. We connect with students through various channels, including one-to-one sessions, workshops, and events.
About You
Are you ready to make a meaningful impact on the student experience? We are looking for someone who is empathetic, adaptable, and committed to promoting inclusive learning.
Attributes and Skills:
- Strong commitment to the concept of inclusive learning.
- Understanding of the need for students to maintain independence.
- Respect for confidentiality and flexibility with working hours.
- Ability to provide tailored study support and develop effective study strategies.
- Excellent spelling, grammar, and note-taking skills.
Relevant Knowledge:
- Understanding of the learning support role in Higher Education.
- Knowledge of support aids and equipment.
- Experience with IT and assistive software.
Are you passionate about enhancing communication and support for students? If so, we would love to hear from you!
Benefits
- Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days.
- Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions.
- Flexible working, including family friendly policies.
- Competitive workplace pension scheme (USS) – with an employer contribution rate of 14.5%, tax relief on contributions and life cover.
- Staff discounts at a number of local amenities in Ipswich.
- Discounted membership at various Ipswich Fit sites: unlimited access to gyms, swimming lanes, fitness classes and discounted racket sports; plus discounted membership at Adastral Park Leisure and Sports.
- Access to a range of high-quality learning and development opportunities
- Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions.
- Cycle to Work scheme.
- Electric vehicle salary sacrifice.
- Employee Assistance Programme (EAP).
- Staff recognition annual awards.
Closing Date: Tuesday 9 September 2025
Interview Date: Wednesday 17 September 2025
For an informal discussion about the role, please contact: Aimee Barford, A.Barford@uos.ac.uk
Please see the Job Application Guidance to support your application.
Please be aware that this post is not eligible for visa sponsorship.
Please note:
We recommend that you apply as soon as possible, even if the closing date is in the future.
Applications received may be reviewed before the closing date and should we receive a high number of applications for this post, or high-quality applications which demonstrate suitability, we reserve the right to close the vacancy early. We may hold interviews as and when applications are received, and we reserve the right to offer to a candidate prior to the closing date.
We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups. #J-18808-Ljbffr
Study Support Assistant employer: University of Suffolk
Contact Detail:
University of Suffolk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Study Support Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of students with disabilities. Understanding the various types of support they may require will help you demonstrate your commitment to inclusive learning during the interview.
✨Tip Number 2
Connect with current or former Study Support Assistants, if possible. They can provide valuable insights into the role and share their experiences, which can help you prepare for potential questions in the interview.
✨Tip Number 3
Showcase your adaptability by preparing examples of how you've successfully managed last-minute changes in previous roles. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Tip Number 4
Research the Disability and Wellbeing Team at the University of Suffolk. Understanding their approach and values will allow you to align your answers with their mission during the interview, making you a more appealing candidate.
We think you need these skills to ace Study Support Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key duties and responsibilities of a Study Support Assistant, as well as the attributes and skills required. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting students with disabilities. Use specific examples from your past experiences to demonstrate your commitment to inclusive learning and your ability to adapt to different student needs.
Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work that involved supporting individuals with disabilities or in educational settings. Mention any relevant skills, such as proficiency with assistive technology or experience in note-taking, that would be beneficial for this role.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial for the role of a Study Support Assistant.
How to prepare for a job interview at University of Suffolk
✨Show Your Passion for Inclusivity
Make sure to express your genuine passion for supporting students with disabilities. Share any personal experiences or insights that highlight your commitment to inclusive learning and how you can make a difference in their lives.
✨Demonstrate Flexibility and Adaptability
Since the role requires adapting to last-minute timetable changes, be prepared to discuss examples from your past where you've successfully managed unexpected situations. This will show your potential employer that you can thrive in a fast-paced environment.
✨Highlight Relevant Skills and Experience
Be ready to talk about your experience with assistive technology and support aids. Mention any relevant skills such as note-taking, transcription, or IT proficiency that align with the job requirements, as these are crucial for the role.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the team dynamics, student support strategies, or professional development opportunities. This shows your interest in the role and helps you gauge if it's the right fit for you.
