At a Glance
- Tasks: Manage student complaints and conduct cases while providing expert guidance.
- Company: The University of Suffolk, a supportive and inclusive educational institution.
- Benefits: Flexible hours, part-time role, and the chance to make a difference.
- Other info: Join a dynamic team dedicated to student success and well-being.
- Why this job: Help students navigate challenges and enhance their university experience.
- Qualifications: Experience in higher education casework and strong communication skills.
The University of Suffolk is seeking a Student Complaints and Conduct Officer for the Office for Student Appeals, Complaints and Conduct (OSACC) within Registry Services. You will manage a varied caseload including academic appeals, misconduct and student-related procedures, and provide expert guidance to students and staff.
This fixed-term, part-time role requires proactive, empathetic applicants with experience in higher education casework, excellent communication, and meticulous attention to detail.
Student Complaints & Conduct Officer | Flexible Hours in Ipswich employer: University of Suffolk
The University of Suffolk is an excellent employer, offering a supportive and collaborative work environment that values discretion and strong communication skills. As a part-time Professional Assistant, you will have the opportunity to contribute to impactful research and knowledge exchange initiatives while enjoying flexible working hours and a competitive salary. The university fosters employee growth through professional development opportunities and encourages a culture of inclusivity and innovation.
