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- Tasks: Lead social media content creation and manage student recruitment publications.
- Company: Join the University of Suffolk, awarded University of the Year 2025!
- Benefits: Enjoy flexible working, generous leave, and discounts at local amenities.
- Why this job: Be part of a creative team making an impact in student recruitment and communications.
- Qualifications: Degree or equivalent experience, strong copywriting skills, and social media expertise required.
- Other info: Agile working environment with opportunities for personal development and recognition.
The predicted salary is between 28000 - 41000 £ per year.
Permanent, Full time, 37 hours per week
Band 4 – £33,002 to 36,636 per annum
About The Post
As University of the Year 2025 in the WhatUni? Student Choice awards, the University of Suffolk has a lot to shout about. Join our Communications team to take a lead in planning and creating our social media content and key student recruitment publications, including our prospectuses.
The University of Suffolk is looking for a dynamic and creative person with significant experience in copywriting, editing and producing publications. Responsibilities will include social media campaigns and content, prospectuses, newsletters and event guides. You will be evidence based in your approach and will monitor the impact of content and social media activities, providing reports, insights and recommendations to the Communications Manager. In your role, you will:
- Brief and oversee the work of our student Social Media Content Creators, ensuring it meets strategic aims and reflects the University brand.
- Maintain and create content for blogs, video and social channels such as LinkedIn, Instagram, YouTube, TikTok and Facebook.
- Manage the production of University corporate publications, including coordinating photo shoots, developing and maintaining the photo library, copywriting and proof reading, providing administrative support, and overseeing required tender processes and production schedules.
- Manage and maintain a publications and social media planning schedule with clear timelines and responsibilities.
- Oversee and evaluate design requests received, allocating projects to the graphic designer.
About The Team
- The Content Officer (Social Media) will be part of the communications team which sits within the Directorate of Marketing, Communications and International.
- The Directorate is responsible for student recruitment, admissions, marketing, events, website, social media, external and internal communications.
- The team has a proactive social group which coordinates various activities through the year
- The team benefits from agile working, with on-campus time of at leasty 60%, however, many people choose to be in the office more often to work collaboratively.
About You
You will be a creative and organised person with excellent writing skills who is able to juggle multiple projects and deadlines in a busy environment. You will have a solution orientated approach to problem solving and have good attention to detail. In addition, you will have:
- A degree or equivalent level qualification or experience
- Experience in the production of publications, including planning and scheduling
- Be an excellent copywriter and proof-reader
- Experience creating and posting social media content and strong knowledge of online communications channels
- A proven track record of delivering multiple projects to strict deadlines in a busy environment.
- You will be competent in the use of digital systems including Microsoft Office applications and Sharepoint.
Benefits
- Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days.
- Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions.
- Flexible working, including family friendly policies.
- Competitive workplace pension scheme (USS) – with an employer contribution rate of 14.5%, tax relief on contributions and life cover.
- Staff discounts at a number of local amenities in Ipswich.
- Discounted membership at various Ipswich Fit sites: unlimited access to gyms, swimming lanes, fitness classes and discounted racket sports; plus discounted membership at Adastral Park Leisure and Sports.
- Access to a range of high-quality learning and development opportunities
- Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions.
- Cycle to Work scheme.
- Electric vehicle salary sacrifice.
- Employee Assistance Programme (EAP).
- Staff recognition annual awards.
Closing Date: Monday 8 September
Interview Date: Monday 22 September
For an informal discussion about the role, please contact: Jacqueline French j.french@uos.ac.uk
Please see the Job Application Guidance to support your application.
Please be aware that this post is not eligible for visa sponsorship.
Please note:
We recommend that you apply as soon as possible, even if the closing date is in the future.
Applications received may be reviewed before the closing date and should we receive a high number of applications for this post, or high-quality applications which demonstrate suitability, we reserve the right to close the vacancy early. We may hold interviews as and when applications are received, and we reserve the right to offer to a candidate prior to the closing date.
We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups. #J-18808-Ljbffr
Content Officer (Social Media) employer: University of Suffolk
Contact Detail:
University of Suffolk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Officer (Social Media)
✨Tip Number 1
Familiarise yourself with the University of Suffolk's social media presence. Engage with their content and understand their tone and style. This will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare a portfolio showcasing your previous work in social media content creation and copywriting. Highlight any successful campaigns you've managed, as well as metrics that demonstrate your impact. This will give you a strong edge during discussions.
✨Tip Number 3
Network with current or former employees of the University of Suffolk, especially those in the communications team. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Stay updated on the latest trends in social media and digital marketing. Being able to discuss recent developments or innovative strategies during your interview will show that you're proactive and knowledgeable about the field.
We think you need these skills to ace Content Officer (Social Media)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in copywriting, social media management, and publication production. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your creativity and organisational skills. Mention your experience with social media campaigns and how you can contribute to the University of Suffolk's communications team.
Showcase Your Writing Skills: Include samples of your writing or links to social media content you've created. This will give the hiring team a clear idea of your style and capabilities as a copywriter.
Highlight Relevant Qualifications: Mention your degree or equivalent qualifications, along with any specific training related to digital communications or social media. This will help establish your credibility for the role.
How to prepare for a job interview at University of Suffolk
✨Showcase Your Creativity
As a Content Officer, creativity is key. Prepare examples of your previous work, such as social media campaigns or publications you've created. Be ready to discuss your creative process and how you approach content creation.
✨Demonstrate Your Copywriting Skills
Since the role requires excellent writing skills, bring samples of your copywriting. During the interview, highlight your experience in editing and proof-reading, and be prepared to discuss how you ensure clarity and engagement in your writing.
✨Familiarise Yourself with Their Brand
Research the University of Suffolk's brand and values. Understand their tone of voice and the type of content they produce. This will help you tailor your responses and show that you're aligned with their mission and vision.
✨Prepare for Project Management Questions
The role involves juggling multiple projects and deadlines. Be ready to discuss your project management experience, including how you prioritise tasks and manage timelines. Use specific examples to illustrate your organisational skills.
