At a Glance
- Tasks: Support admissions and enhance student experience in a dynamic university environment.
- Company: Join a vibrant university team focused on student success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced role with excellent opportunities for career advancement.
- Why this job: Make a real difference in students' lives while developing your career in higher education.
- Qualifications: Experience in higher education admissions and strong IT skills required.
The predicted salary is between 28031 - 30378 € per year.
Salary range: £28,031 – £30,378
FTE: 1.0 (35 hours per week)
Term: Open
Closing date: 28 May 2026
Role Overview
We are seeking a proactive and highly organised Senior Student Experience Assistant to join our busy and dynamic team. Based primarily within the Admissions team, you will play a key role in supporting the University's admissions activity while also providing flexible support to Student Records, Awards and Graduation, and Registration when required. This role offers the opportunity to develop experience across both Admissions and Student Lifecycle Services, with admissions forming the primary focus.
Responsibilities
You will bring experience from a similar role within Higher or Further Education and will contribute to enhancing the student experience through your knowledge of undergraduate and postgraduate admissions and wider student lifecycle processes. You will also support the development and consistent application of policies, operational guidance and business procedures across these areas.
Qualifications
Educated to HNC level (or with equivalent experience), you will have a sound understanding of Higher Education admissions and awareness of the external factors influencing the sector. You should be able to demonstrate a strong understanding of how Admissions teams interact with Student Lifecycle functions and academic departments, as well as experience of delivering effective service within an educational or customer-focused environment. Strong IT skills are essential, and previous experience of working with a university admissions system is highly desirable. You will have excellent interpersonal and communication skills, both written and verbal, and will be confident responding to a high volume of enquiries via telephone and email. Strong organisational skills, accuracy and the ability to prioritise your workload effectively are essential. We are looking for someone who can provide high-quality administrative support and deliver consistently excellent customer service.
Senior Student Experience Assistant (808213) employer: University of Strathclyde
Join a vibrant and supportive university environment as a Senior Student Experience Assistant, where your contributions will directly enhance the student journey. With a commitment to professional development, we offer numerous growth opportunities and a collaborative work culture that values innovation and excellence in service delivery. Located in a dynamic academic setting, you will enjoy the unique advantage of being part of a community dedicated to fostering educational success and student satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Student Experience Assistant (808213)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider info about the team and the application process, plus it shows your genuine interest in the position.
✨Tip Number 2
Prepare for the interview by researching the university's admissions processes and student lifecycle services. We want you to show off your knowledge and how you can enhance the student experience right from the get-go!
✨Tip Number 3
Practice your communication skills! Since you'll be handling a high volume of enquiries, being clear and confident in your responses is key. Try mock interviews with friends or family to polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Student Experience Assistant (808213)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Student Experience Assistant role. Highlight your relevant experience in admissions and student lifecycle services, as this will show us you understand what we're looking for.
Show Off Your Skills:We want to see your strong IT skills and how you've used them in previous roles. Mention any specific university admissions systems you've worked with, as this will give us confidence in your ability to hit the ground running.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures that we receive all your details correctly and helps us keep track of your application efficiently.
How to prepare for a job interview at University of Strathclyde
✨Know Your Stuff
Make sure you brush up on your knowledge of the admissions process and student lifecycle services. Familiarise yourself with the specific challenges and trends in Higher Education, as this will show that you're proactive and well-informed.
✨Showcase Your Experience
Prepare to discuss your previous roles in similar environments. Highlight specific examples where you've enhanced the student experience or improved processes. This will demonstrate your capability and fit for the role.
✨Communication is Key
Since you'll be dealing with a high volume of enquiries, practice your communication skills. Be ready to explain how you handle difficult situations or queries effectively, both verbally and in writing.
✨Organise Your Thoughts
Before the interview, think about how you prioritise tasks and manage your workload. Be prepared to share strategies you've used in the past to stay organised and ensure accuracy in your work.
