At a Glance
- Tasks: Support university admissions and enhance student experience through effective administration.
- Company: Join a dynamic team at a leading university focused on student success.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for professional development and to work in a collaborative setting.
- Why this job: Make a real difference in students' lives while growing your career in higher education.
- Qualifications: Experience in higher education admissions and strong IT skills required.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a proactive and highly organised Senior Student Experience Assistant to join our busy and dynamic team. Based primarily within the Admissions team, you will play a key role in supporting the University’s admissions activity while also providing flexible support to Student Records, Awards and Graduation, and Registration when required. This role offers the opportunity to develop experience across both Admissions and Student Lifecycle Services, with admissions forming the primary focus.
You will bring experience from a similar role within Higher or Further Education and will contribute to enhancing the student experience through your knowledge of undergraduate and postgraduate admissions and wider student lifecycle processes. You will also support the development and consistent application of policies, operational guidance and business procedures across these areas.
Educated to HNC level (or with equivalent experience), you will have a sound understanding of Higher Education admissions and awareness of the external factors influencing the sector. You should be able to demonstrate a strong understanding of how Admissions teams interact with Student Lifecycle functions and academic departments, as well as experience of delivering effective service within an educational or customer-focused environment.
Strong IT skills are essential, and previous experience of working with a university admissions system is highly desirable. You will have excellent interpersonal and communication skills, both written and verbal, and will be confident responding to a high volume of enquiries via telephone and email. Strong organisational skills, accuracy and the ability to prioritise your workload effectively are essential.
We are looking for someone who can provide high-quality administrative support and deliver consistently excellent customer service. Your supporting statement should clearly demonstrate how you meet the essential criteria outlined in the person specification and provide practical examples of your experience and achievements.
Senior Student Experience Assistant employer: University of Strathclyde
Join a vibrant and supportive team at our university, where we prioritise the student experience and foster a culture of collaboration and growth. As a Senior Student Experience Assistant, you will benefit from professional development opportunities, a commitment to work-life balance, and the chance to make a meaningful impact on students' lives in a dynamic educational environment. Our location offers a rich community atmosphere, making it an ideal place for those passionate about higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Student Experience Assistant
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles at universities. They can give you insider tips on the application process and what the team is really looking for.
✨Tip Number 2
Prepare for the interview by researching the university's admissions processes and recent changes in higher education. This shows you're genuinely interested and ready to contribute from day one!
✨Tip Number 3
Practice your communication skills! Since you'll be handling a lot of enquiries, role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Student Experience Assistant
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous roles in Higher or Further Education. We want to see how your experience aligns with the Senior Student Experience Assistant position, so don’t hold back on those relevant examples!
Tailor Your Supporting Statement:Your supporting statement is your chance to shine! Clearly demonstrate how you meet the essential criteria and back it up with practical examples. We love seeing how you’ve made a difference in past roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Remember, we’re looking for strong communication skills, so let that shine through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our dynamic team at StudySmarter!
How to prepare for a job interview at University of Strathclyde
✨Know Your Stuff
Make sure you brush up on your knowledge of the admissions process and student lifecycle services. Familiarise yourself with the specific challenges and trends in Higher Education, as this will show that you're proactive and well-informed.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, especially any experience related to admissions or customer service. Use specific examples to illustrate how you've enhanced the student experience or improved processes in your past positions.
✨Communication is Key
Since you'll be dealing with a high volume of enquiries, practice articulating your thoughts clearly and confidently. Think about how you can demonstrate your excellent interpersonal skills during the interview, perhaps by engaging the interviewer in a friendly conversation.
✨Organise Your Thoughts
Before the interview, jot down key points you want to cover regarding your organisational skills and ability to prioritise tasks. Be ready to provide examples of how you've managed multiple responsibilities effectively in a busy environment.
