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- Tasks: Provide reception services and oversee night security in student accommodation.
- Company: Join a supportive team at Strathclyde Student Village, catering to diverse student needs.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a real impact.
- Why this job: Perfect for those who thrive in dynamic environments and want to support fellow students.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Work part-time with a vibrant team in a lively student community.
The predicted salary is between 18440 - 27660 £ per year.
Salary: £23,050 pro rata plus 20% non-standard working allowance
FTE: 0.8 (28 hours per week)
Term: Open
Closing date: 7 April 2025
Accommodation Services are recruiting for a part-time Night Porter to assist in the running of student accommodation based in the Strathclyde Student Village. The successful candidate will provide a reception service to students and visitors as well as overseeing the night security and good order in the halls of residence.
You should have experience in a similar role, preferably working in a customer focused environment. Good communication, interpersonal skills and a flexible attitude are essential. It is also a requirement of this post that you can work alone and make appropriate decisions.
Accommodation Services provides over 1300 bed spaces, across 8 Halls of Residence in the heart of the University Campus in Glasgow. Our customers are diverse and include those attending a course in preparation for university study; those joining Undergraduate and Postgraduate courses from Scotland, other parts of the UK and many other parts of the world. For some, this is the first time away from home and others may have particular requirements and needs. We pride ourselves on the support we give our students in residence to ensure they have a successful time at university.
Our accommodation is mostly let to students during term-time and over the summer months it is let commercially to visitors and groups. The department is self-financing, with the net surplus being reinvested into a programme of refurbishment and modernisation. There is a team of around 70 staff including cleaning, housing, administration, maintenance and management.
Accommodation Services are based in the Lord Todd Building in the center of the Student Village. The reception is staffed 24/7 to maintain an essential level of front-line support for students and guests and to allow for any building issues or incidents to be quickly attended to.
Whilst the majority of the University closes at night, there can often be a hive of activity in the Student Village as students enjoy the independence that comes with living away from home. Staff working nights are essential to the services provided by the department. Night porters support the health, safety and wellbeing of students and guests by monitoring activities in the Student Village and attending to any incidents or issues that may arise.
Interviews are scheduled to take place on 16 and 17 April 2025.
For informal enquiries, please contact Jacob Kinnear, Residence Life Manager.
Night Porter (695749) employer: University of Strathclyde
Contact Detail:
University of Strathclyde Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter (695749)
✨Tip Number 1
Familiarise yourself with the Strathclyde Student Village and its unique environment. Understanding the dynamics of student life and the specific needs of residents will help you demonstrate your suitability for the role during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or security roles when networking. Engaging with current or former staff members can provide insights into the job and may even lead to a referral, which can significantly boost your chances.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about scenarios where you had to make quick decisions or handle difficult situations, as these are crucial skills for a Night Porter.
✨Tip Number 4
Showcase your flexibility and ability to work independently. Be ready to discuss examples from your past where you successfully managed responsibilities alone, as this is a key requirement for the Night Porter position.
We think you need these skills to ace Night Porter (695749)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles similar to a Night Porter. Emphasise your communication skills and ability to work independently.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the Night Porter role. Mention your flexible attitude, decision-making skills, and how you can contribute to the safety and wellbeing of students.
Showcase Relevant Experience: In your application, provide examples of past experiences where you successfully managed security or reception duties. Highlight any situations where you had to make quick decisions or handle emergencies.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Strathclyde
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be interacting with students and visitors regularly. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your communication and interpersonal skills.
✨Demonstrate Decision-Making Abilities
This role requires you to work alone and make appropriate decisions. Think of situations where you've had to make quick decisions under pressure and be ready to discuss these during the interview.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Night Porter, such as overseeing security and maintaining order. Showing that you understand what the job entails will demonstrate your genuine interest in the position.
✨Express Flexibility and Adaptability
The ability to adapt to different situations is crucial in this role. Be ready to talk about times when you've had to be flexible in your work, especially in a customer-focused environment.
