At a Glance
- Tasks: Support admissions and enhance student experience in a dynamic university environment.
- Company: Join a vibrant university team focused on student success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced role with excellent career advancement opportunities.
- Why this job: Make a real difference in students' lives while developing your career in higher education.
- Qualifications: Experience in higher education admissions and strong IT skills required.
The predicted salary is between 28031 - 30378 € per year.
Salary range: £28,031 – £30,378
FTE: 1.0 (35 hours per week)
Term: Open
Closing date: 28 May 2026
Role Overview
We are seeking a proactive and highly organised Senior Student Experience Assistant to join our busy and dynamic team. Based primarily within the Admissions team, you will play a key role in supporting the University's admissions activity while also providing flexible support to Student Records, Awards and Graduation, and Registration when required. This role offers the opportunity to develop experience across both Admissions and Student Lifecycle Services, with admissions forming the primary focus.
Responsibilities
You will bring experience from a similar role within Higher or Further Education and will contribute to enhancing the student experience through your knowledge of undergraduate and postgraduate admissions and wider student lifecycle processes. You will also support the development and consistent application of policies, operational guidance and business procedures across these areas.
Qualifications
Educated to HNC level (or with equivalent experience), you will have a sound understanding of Higher Education admissions and awareness of the external factors influencing the sector. You should be able to demonstrate a strong understanding of how Admissions teams interact with Student Lifecycle functions and academic departments, as well as experience of delivering effective service within an educational or customer-focused environment. Strong IT skills are essential, and previous experience of working with a university admissions system is highly desirable.
You will have excellent interpersonal and communication skills, both written and verbal, and will be confident responding to a high volume of enquiries via telephone and email. Strong organisational skills, accuracy and the ability to prioritise your workload effectively are essential. We are looking for someone who can provide high-quality administrative support and deliver consistently excellent customer service.
Senior Student Experience Assistant (808213) in Glasgow employer: University of Strathclyde
Join our vibrant university community as a Senior Student Experience Assistant, where you will be part of a dedicated team committed to enhancing the student journey. We offer a supportive work culture that prioritises professional development and provides opportunities for growth within the higher education sector. Located in a dynamic academic environment, you will enjoy a fulfilling role with competitive benefits and the chance to make a meaningful impact on students' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Student Experience Assistant (808213) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider info about the team and the application process, plus it shows your genuine interest in the position.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent developments. We want to see that you’re not just a fit for the role but also for our culture. Tailor your answers to reflect how your experience aligns with our mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to student experience and admissions processes. We love candidates who can articulate their thoughts clearly and confidently!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Senior Student Experience Assistant (808213) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Student Experience Assistant role. Highlight your experience in admissions and student lifecycle services, and don’t forget to showcase those strong IT skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing the student experience and how your previous roles have prepared you for this position. Keep it engaging and relevant!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Be clear, concise, and professional in your language, and double-check for any typos or errors before hitting send.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at University of Strathclyde
✨Know Your Stuff
Make sure you brush up on your knowledge of undergraduate and postgraduate admissions processes. Familiarise yourself with the specific challenges and trends in Higher Education, as this will show that you're proactive and well-informed.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational skills. Think about times when you've successfully managed multiple tasks or projects, especially in a busy environment. This will demonstrate your ability to prioritise effectively.
✨Communicate Clearly
Practice your verbal and written communication skills. Be ready to discuss how you've handled high volumes of enquiries in the past. Clear communication is key in this role, so showing that you can articulate your thoughts well will be a big plus.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking through potential situations you might face in the role and how you would handle them, particularly in relation to student experience and admissions.
