At a Glance
- Tasks: Support university admissions and enhance the student experience through effective administration.
- Company: Join a dynamic team at a leading university focused on student success.
- Benefits: Gain valuable experience, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and student satisfaction.
- Why this job: Make a real difference in students' lives while developing your skills in higher education.
- Qualifications: Experience in higher education admissions and strong IT and communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a proactive and highly organised Senior Student Experience Assistant to join our busy and dynamic team. Based primarily within the Admissions team, you will play a key role in supporting the University’s admissions activity while also providing flexible support to Student Records, Awards and Graduation, and Registration when required.
This role offers the opportunity to develop experience across both Admissions and Student Lifecycle Services, with admissions forming the primary focus. You will bring experience from a similar role within Higher or Further Education and will contribute to enhancing the student experience through your knowledge of undergraduate and postgraduate admissions and wider student lifecycle processes.
You will also support the development and consistent application of policies, operational guidance and business procedures across these areas. Educated to HNC level (or with equivalent experience), you will have a sound understanding of Higher Education admissions and awareness of the external factors influencing the sector.
You should be able to demonstrate a strong understanding of how Admissions teams interact with Student Lifecycle functions and academic departments, as well as experience of delivering effective service within an educational or customer-focused environment. Strong IT skills are essential, and previous experience of working with a university admissions system is highly desirable.
You will have excellent interpersonal and communication skills, both written and verbal, and will be confident responding to a high volume of enquiries via telephone and email. Strong organisational skills, accuracy and the ability to prioritise your workload effectively are essential.
We are looking for someone who can provide high-quality administrative support and deliver consistently excellent customer service. Your supporting statement should clearly demonstrate how you meet the essential criteria outlined in the person specification and provide practical examples of your experience and achievements.
Senior Student Experience Assistant in Glasgow employer: University of Strathclyde
Join a vibrant and supportive university environment as a Senior Student Experience Assistant, where your contributions directly enhance the student journey. With a strong focus on professional development, we offer numerous opportunities for growth within Higher Education, alongside a collaborative work culture that values innovation and teamwork. Located in a dynamic academic setting, you will benefit from engaging with diverse teams and making a meaningful impact on students' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Student Experience Assistant in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for admissions roles. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio showcasing your previous work, including examples of how you've improved processes or enhanced student experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Senior Student Experience Assistant in Glasgow
Some tips for your application 🫡
Show Us Your Experience:When writing your application, make sure to highlight your relevant experience in Higher or Further Education. We want to see how your background aligns with the role of Senior Student Experience Assistant, so don’t hold back on those practical examples!
Be Organised and Clear:We love a well-structured application! Use clear headings and bullet points where necessary to make it easy for us to read. This will showcase your strong organisational skills right from the start.
Tailor Your Supporting Statement:Your supporting statement is your chance to shine! Make sure it directly addresses the essential criteria in the person specification. We’re looking for specific examples that demonstrate your skills and achievements, so be as detailed as possible.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at University of Strathclyde
✨Know Your Admissions Stuff
Make sure you brush up on your knowledge of undergraduate and postgraduate admissions processes. Be ready to discuss how these processes impact the student experience and share any relevant experiences you've had in similar roles.
✨Show Off Your Organisational Skills
Prepare examples that highlight your strong organisational skills. Think about times when you successfully managed multiple tasks or projects, especially in a busy environment like admissions or student services.
✨Communicate Clearly
Since excellent communication is key, practice articulating your thoughts clearly and concisely. You might even want to prepare for common questions about handling high volumes of enquiries, both over the phone and via email.
✨Demonstrate Customer Service Excellence
Be ready to share specific examples of how you've delivered high-quality customer service in previous roles. Think about challenges you faced and how you resolved them to enhance the student experience.
