At a Glance
- Tasks: Provide top-notch AV/IT support for lectures and training sessions.
- Company: Join a leading university with a focus on innovative learning environments.
- Benefits: Generous holiday package, pension contributions, and access to a world-class sports centre.
- Other info: Enjoy continuous professional development and a supportive team environment.
- Why this job: Make a real impact on students' learning experiences with cutting-edge AV technology.
- Qualifications: Strong knowledge of AV systems and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The University’s Learning Space Support Team, as part of the Information Services Directorate, are seeking an enthusiastic AV/IT technician to work within the Audio Visual and Lab Support Section on an open ended contract. Audio Visual support is a crucial part of the University’s infrastructure and underpins the delivery of the University’s teaching and learning activities. If you feel you have the relevant skills and feel you can bring additional benefit to the university then this is the role for you.
You will report directly to the Learning Spaces Operations Manager and will be responsible for first-line support, troubleshooting/problem analysis of both online via Zoom and offline hands-on support of a wide variety of audio-visual equipment to ensure the lectures and tutorials are delivered as scheduled and without fault. You will work with senior members of the team to help train users so that they feel comfortable using the equipment as part of their teaching and to ensure lectures, presentations and meetings are not compromised. You will work with the AV installation team to complete small and medium sized installations and contribute to the on-going development and maintenance of the University’s AV/IT support service.
The successful candidate will have a good base knowledge of all aspects of the following:
- AV including both the digital and analogue video
- professional audio
- control system
- AV over IP architecture inc Multicast theory
- Highly developed fault-finding and analysis skills
- Enterprise network and IP topology
Continuous professional development is important, and you will be required to attend and participate in training sessions to achieve fully AVIXA certified to CTS level. The AVIT Technician should demonstrate excellent people-oriented skills. They will be expected to communicate with various end users and as such should possess excellent communication skills, be able to work as part of a larger team and be able to prioritise and balance workloads in order that effective support can be delivered both in person and remotely ensuring operational excellence is maintained.
Contributions to the on-going development and maintenance of the university’s AV/IT support service will be expected. In return, you will receive ‘on-the-job’ training, a generous holiday package and be eligible to subscribe to a variety of schemes associated with being an employee of the University including: generous employer contributions to your pension; a world-class Sport Centre; family friendly policies; and various additional incentives including a Cycle Scheme. The University also has on-site childcare and parking for which you can apply. All successful candidates must be willing to be located in the UK.
Senior IT/AV Technician in Glasgow employer: University of Strathclyde
The University offers a dynamic and supportive work environment for the Senior IT/AV Technician role, where you will play a vital part in enhancing the teaching and learning experience through cutting-edge audio-visual technology. With a strong emphasis on continuous professional development, generous holiday packages, and family-friendly policies, the University fosters a culture of growth and collaboration, making it an excellent employer for those seeking meaningful and rewarding employment in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT/AV Technician in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the university on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to AV/IT support. We should also be ready to showcase our troubleshooting skills with real-life examples. Confidence is key!
✨Tip Number 3
Don’t forget to highlight our people skills! The job requires excellent communication, so let’s share experiences where we’ve successfully trained users or resolved conflicts in a team setting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to align perfectly with what the university is looking for.
We think you need these skills to ace Senior IT/AV Technician in Glasgow
Some tips for your application 🫡
Show Your Passion for AV/IT:When writing your application, let your enthusiasm for audio-visual technology shine through. We want to see how your skills and experiences align with our mission to support teaching and learning at the university.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in AV and IT support, and don’t forget to mention any specific projects or achievements that demonstrate your problem-solving skills.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Make it easy for us to see why you’re a great fit for the Senior IT/AV Technician position.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at University of Strathclyde
✨Know Your AV Gear
Make sure you brush up on your knowledge of both digital and analogue video, professional audio, and control systems. Being able to discuss specific equipment and troubleshooting techniques will show that you're not just familiar with the tech but can also handle it under pressure.
✨Show Off Your People Skills
Since this role involves a lot of interaction with users, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully trained or supported others in using AV equipment, as this will highlight your ability to work well in a team and help others.
✨Prepare for Problem-Solving Questions
Expect questions that test your fault-finding and analysis skills. Prepare some scenarios where you had to troubleshoot an issue, detailing the steps you took to resolve it. This will showcase your analytical thinking and practical experience.
✨Understand the University’s Needs
Research the university's teaching and learning activities and how AV support plays a role in them. Being able to articulate how your skills can directly benefit their operations will set you apart from other candidates and show your genuine interest in the position.
