At a Glance
- Tasks: Lead operational management and ensure high-quality programme delivery.
- Company: Strathclyde Executive Education & Development, a leader in inclusive education.
- Benefits: Competitive salary, open contract, and opportunities for professional growth.
- Other info: Join a collaborative culture focused on excellence and innovation.
- Why this job: Make a real impact in education while leading a dynamic team.
- Qualifications: Experience in operations management and team leadership required.
The predicted salary is between 37694 - 46049 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Salary range: £37694 - £46049
Contract type: Open Contract
FTE: 1 (35 hours/week)
Closing date: 11/06/2026
The Operations & Client Manager plays a pivotal leadership role within Strathclyde Executive Education & Development (SEED), leading the operational management of a dynamic and complex service unit. SEED delivers a diverse portfolio of programmes across multiple levels, including the Undergraduate Graduate Apprenticeship in Business Management and the Business School's Executive Education portfolio.
Reporting to the Senior Faculty officer (Teaching & Learning), the postholder will lead and oversee all operational activities across the unit, ensuring the successful delivery of programmes to the highest standards of quality, efficiency, and customer service. The role will also provide strategic operational support to the Director of SEED, contributing to business development initiatives and supporting the continued growth and expansion of the unit.
The successful candidate will be responsible for leading and developing a medium-sized professional team, fostering a collaborative and high-performing culture focused on excellence in service delivery for both internal and external stakeholders. The role also ensures that operational processes, governance, compliance requirements, and service standards are effectively maintained, continuously reviewed, and enhanced in line with organisational objectives.
Informal enquiries about the post can be directed to Gemma Traynor, Senior Faculty Officer (Teaching & Learning) at gemma.traynor@strath.ac.uk.
Operations & Client Manager (816997) in Glasgow employer: University of Strathclyde
Strathclyde Executive Education & Development (SEED) is an exceptional employer that prioritises a collaborative and high-performing work culture, making it an ideal place for professionals seeking to make a meaningful impact in education. With a commitment to employee growth, SEED offers numerous opportunities for development within a dynamic environment, ensuring that staff are supported in delivering top-quality programmes. Located in the vibrant city of Glasgow, employees benefit from a rich cultural scene and a strong sense of community, enhancing both personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Client Manager (816997) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations & Client Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what SEED is all about and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and operational management. We recommend doing mock interviews with friends or using online resources to get comfortable with your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at SEED.
We think you need these skills to ace Operations & Client Manager (816997) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations & Client Manager role. Highlight your experience in operational management and team leadership, as these are key aspects of the job. We want to see how your skills align with what SEED is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to SEED's success. Be sure to mention any relevant projects or initiatives you've led that demonstrate your ability to deliver high-quality programmes.
Showcase Your Leadership Skills:Since this role involves leading a medium-sized team, make sure to highlight your leadership experience. Share examples of how you've fostered a collaborative culture and driven excellence in service delivery. We love to see candidates who can inspire and motivate others!
Apply Through Our Website:Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and the application process right there. We can't wait to hear from you!
How to prepare for a job interview at University of Strathclyde
✨Know Your Stuff
Make sure you understand the role of Operations & Client Manager inside out. Familiarise yourself with SEED's programmes and their impact on students. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing operations. Think about times when you fostered a collaborative culture or improved service delivery. Be ready to discuss how you can bring that same energy to SEED.
✨Understand the Bigger Picture
Research Strathclyde Executive Education & Development and its strategic goals. Be prepared to discuss how you can contribute to business development initiatives and support the growth of the unit. This shows you're not just focused on the day-to-day but also on long-term success.
✨Ask Thoughtful Questions
Prepare insightful questions for your interviewers. Inquire about the challenges SEED is currently facing or how they measure success in programme delivery. This demonstrates your proactive mindset and genuine interest in the role and the organisation.
