Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support and manage administrative tasks for faculty staff and students.
- Company: Join a dedicated team at a Glasgow-based University.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Why this job: Gain hands-on experience in IT while helping others succeed.
- Qualifications: Proficiency in Microsoft Office 365 and strong multitasking skills.
- Other info: Open-ended contract with a dynamic team atmosphere.
The predicted salary is between 24685 - 25804 £ per year.
Salary range: £24,685 - £25,804
FTE: 1 (35 hours/week)
Term: Open-ended
The Faculty of Humanities and Social Sciences IT department is recruiting an enthusiastic and proactive individual to deliver effective administrative support. You will join a small, dedicated team based in the Lord Hope Building, offering excellent service to faculty staff and postgraduate students.
Ideal candidates will be able to work under pressure, manage competing tasks, and prioritize workloads effectively. Proficiency in Microsoft Office 365 is highly beneficial.
Typical duties include:
- Logging support tickets and dealing with in-person or telephone enquiries
- Maintaining user accounts and IT asset records
- Managing stock control for equipment supplies and consumables
This appointment is for 35 hours (5 days) per week, 9 to 5 working at our Glasgow-based University campus.
For any informal enquiries, please contact Head of Faculty IT, Frazer Graham (hass-it@strath.ac.uk).
IT Support Office Assistant (770993) in Glasgow employer: University of Strathclyde
Contact Detail:
University of Strathclyde Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Office Assistant (770993) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees in the IT department or related fields. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft Office 365 skills. Be ready to showcase how you've used these tools in past roles, especially in managing tasks and support tickets.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've effectively prioritised workloads and managed competing tasks under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team.
We think you need these skills to ace IT Support Office Assistant (770993) in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background fits with the IT support role, so don’t be shy about showcasing your Microsoft Office 365 proficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be enthusiastic and proactive in your writing, just like we are at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively managed competing tasks or solved problems under pressure. We love candidates who can think on their feet and keep things running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need right there to help you along the way.
How to prepare for a job interview at University of Strathclyde
✨Know Your Tech
Make sure you're familiar with Microsoft Office 365, as it's a key requirement for the role. Brush up on your skills and be ready to discuss how you've used these tools in previous positions.
✨Show Your Enthusiasm
The job calls for an enthusiastic and proactive individual. During the interview, express your passion for IT support and how you enjoy helping others. Share examples of how you've gone above and beyond to assist colleagues or clients.
✨Prioritisation is Key
Since you'll be managing competing tasks, be prepared to discuss how you prioritise your workload. Think of specific instances where you've successfully juggled multiple responsibilities and how you ensured everything was completed on time.
✨Prepare for Scenarios
Expect scenario-based questions about logging support tickets or handling enquiries. Practice your responses by thinking through how you would approach common IT support situations, demonstrating your problem-solving skills and customer service approach.
