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- Tasks: Lead the front of house team and manage venue operations for exciting events.
- Company: Join the University of Strathclyde's innovative National Manufacturing Institute Scotland.
- Benefits: Competitive salary, professional development, and a vibrant work environment.
- Why this job: Be part of a dynamic team transforming manufacturing and delivering exceptional visitor experiences.
- Qualifications: Experience in event management and strong leadership skills.
- Other info: Opportunity to shape a new income stream and engage with diverse stakeholders.
The predicted salary is between 37694 - 46049 £ per year.
The University of Strathclyde has a long history of working with industry to deliver strong business growth from access to research and innovation expertise. The latest major initiative continuing to deliver on this track record is through the National Manufacturing Institute Scotland (NMIS). As a magnet for innovation in advanced manufacturing, the NMIS group of specialist R&D centres supports manufacturing, engineering and associated tech businesses of all sizes to thrive domestically and internationally through accelerating productivity, embracing new digital technologies and achieving net-zero targets.
We turn smart ideas into reality and deliver ground-breaking research. Coming from diverse backgrounds and disciplines, our passionate team works alongside industry, academia, and the public sector to solve problems, train the workforce of the future and generate the creative ideas that will transform manufacturing. Ultimately, we are growing the economy, developing a vibrant and skilled talent pool and helping create prosperous, sustainable communities.
The Opportunity: NMIS is seeking a dynamic Commercial Events & Front of House Manager to drive a new income stream from our state-of-the-art facilities and deliver a seamless visitor experience for the 7000 visitors that come through our doors every year. Since opening its flagship facility, NMIS has welcomed nearly 10,000 visitors and hosted over 65 meetings and events for external bodies. As we mature as an organisation, we are now ready to commercialise our event and meeting spaces ensuring that we deliver a first-class experience for all visitors.
This exciting new role will lead the front of house team, including hosts and reception staff, and oversee all aspects of venue management, external bookings, and client engagement. Reporting to the Head of Corporate and Marketing Communications, the postholder will lead the operational implementation and day-to-day management of venue and events services. You will work collaboratively with colleagues to shape and implement a strategy to monetise our spaces, assist with developing appropriate processes and procedures and implementing necessary systems of work. You will also be responsible for managing stakeholder visits.
Sitting within the NMIS Communications team, this post will play a key part in developing and delivering a professional, welcoming, and commercially effective front of house operation — balancing revenue generation with delivering an exceptional service.
Informal enquiries about the post can be directed to Deborah Findlay, Head Of NMIS Corporate & Marketing Communication.
Commercial Events & Front of House Manager (785518) in Glasgow employer: University of Strathclyde
Contact Detail:
University of Strathclyde Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Events & Front of House Manager (785518) in Glasgow
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the manufacturing and events sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for events and customer service shine through. Be yourself and share your ideas on how to enhance visitor experiences at NMIS.
✨Tip Number 3
Research is key! Familiarise yourself with NMIS and its mission. Understanding their goals will help you tailor your approach and demonstrate how you can contribute to their vision of innovation and community growth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the NMIS team and contributing to its exciting journey.
We think you need these skills to ace Commercial Events & Front of House Manager (785518) in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Commercial Events & Front of House Manager. Highlight relevant experience in venue management and client engagement, and don’t forget to showcase any achievements that demonstrate your ability to drive income streams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for NMIS. Mention your passion for delivering exceptional visitor experiences and how your skills align with our mission to support manufacturing and innovation.
Showcase Your Team Leadership Skills: As a front of house manager, leading a team is key. In your application, share examples of how you've successfully managed teams in the past, focusing on your ability to motivate and create a welcoming environment for both staff and visitors.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there!
How to prepare for a job interview at University of Strathclyde
✨Know Your Venue
Familiarise yourself with the National Manufacturing Institute Scotland and its mission. Understand their focus on innovation in advanced manufacturing and how your role as a Commercial Events & Front of House Manager fits into that vision. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage events and lead teams effectively. Highlight any experience you have in commercialising spaces or enhancing visitor experiences, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Since managing stakeholder visits is part of the job, think about how you would approach this. Be ready to discuss strategies for engaging with different stakeholders and ensuring their needs are met. This shows you understand the importance of relationship management in this role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the current challenges NMIS faces in commercialising their event spaces or how they measure success in visitor satisfaction. This demonstrates your proactive mindset and eagerness to contribute to their objectives.
