At a Glance
- Tasks: Provide AV/IT support and troubleshoot equipment for lectures and tutorials.
- Company: Join a leading university's Learning Space Support Team.
- Benefits: Generous holiday package, pension contributions, and on-the-job training.
- Other info: Opportunities for professional development and a supportive team environment.
- Why this job: Make a real impact on teaching and learning with cutting-edge AV technology.
- Qualifications: Knowledge of AV systems and excellent communication skills required.
The predicted salary is between 28000 - 35000 £ per year.
The University’s Learning Space Support Team, as part of the Information Services Directorate, are seeking an enthusiastic AV/IT technician to work within the Audio Visual and Lab Support Section on an open ended contract. Audio Visual support is a crucial part of the University’s infrastructure and underpins the delivery of the University’s teaching and learning activities.
You will report directly to the Learning Spaces Operations Manager and will be responsible for first-line support, troubleshooting/problem analysis of both online via Zoom and offline hands-on support of a wide variety of audio-visual equipment to ensure the lectures and tutorials are delivered as scheduled and without fault. You will work with senior members of the team to help train users so that they feel comfortable using the equipment as part of their teaching and to ensure lectures, presentations and meetings are not compromised. You will work with the AV installation team to complete small and medium sized installations and contribute to the on-going development and maintenance of the University’s AV/IT support service.
The successful candidate will have a good base knowledge of all aspects of the following:
- AV including both the digital and analogue video
- professional audio
- control system
- AV over IP architecture inc Multicast theory
- Highly developed fault-finding and analysis skills
- Enterprise network and IP topology
Continuous professional development is important, and you will be required to attend and participate in training sessions to achieve fully AVIXA certified to CTS level. The AVIT Technician should demonstrate excellent people-oriented skills. They will be expected to communicate with various end users and as such should possess excellent communication skills, be able to work as part of a larger team and be able to prioritise and balance workloads in order that effective support can be delivered both in person and remotely ensuring operational excellence is maintained.
Contributions to the on-going development and maintenance of the university’s AV/IT support service will be expected. In return, you will receive ‘on-the-job’ training, a generous holiday package and be eligible to subscribe to a variety of schemes associated with being an employee of the University including: generous employer contributions to your pension; a world-class Sport Centre; family friendly policies; and various additional incentives including a Cycle Scheme. The University also has on-site childcare and parking for which you can apply. All successful candidates must be willing to be located in the UK.
AV/IT Technician in Glasgow employer: University of Strathclyde
The University offers a dynamic and supportive work environment for AV/IT Technicians, where your contributions directly enhance the teaching and learning experience. With a commitment to continuous professional development, generous holiday packages, and family-friendly policies, employees enjoy a balanced work-life culture alongside access to excellent facilities such as a world-class Sport Centre and on-site childcare. Join us in a role that not only values your skills but also invests in your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land AV/IT Technician in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current AV/IT technicians or staff at the university. A friendly chat can give you insider info and maybe even a referral. Plus, it shows your enthusiasm for the role!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your experience with AV equipment and troubleshooting. We want to see how you can contribute to the team right from day one!
✨Tip Number 3
Show off your people skills! Since you'll be training users and working in a team, highlight any past experiences where you've successfully communicated complex ideas or helped others feel comfortable with tech.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace AV/IT Technician in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for AV/IT shine through! We want to see how excited you are about supporting the university's teaching and learning activities. A little enthusiasm goes a long way in making your application stand out.
Tailor Your Skills:Make sure to highlight your relevant skills in audio-visual support, troubleshooting, and communication. We’re looking for someone who can demonstrate their knowledge of both digital and analogue video, so don’t hold back on showcasing your expertise!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the role. Use bullet points if necessary to break down your experience and skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at University of Strathclyde
✨Know Your AV Gear
Make sure you brush up on your knowledge of both digital and analogue video, as well as professional audio systems. Familiarise yourself with common troubleshooting techniques for AV equipment, as you'll likely be asked to demonstrate your understanding during the interview.
✨Show Off Your People Skills
Since this role involves a lot of interaction with users, be prepared to discuss your communication style and how you handle different personalities. Think of examples where you've successfully trained or supported someone in using technology, as this will highlight your people-oriented skills.
✨Understand the University’s Needs
Research the university's current AV/IT infrastructure and any recent developments in their teaching methods. This will help you tailor your answers to show how you can contribute to their ongoing support service and align with their goals.
✨Prepare for Technical Questions
Expect some technical questions related to AV over IP architecture and fault-finding skills. Brush up on your knowledge of enterprise networks and IP topology, and be ready to explain complex concepts in simple terms, as this will demonstrate your ability to communicate effectively with non-technical users.
