At a Glance
- Tasks: Provide AV/IT support and troubleshoot equipment for lectures and tutorials.
- Company: Join a leading university with a focus on innovative learning environments.
- Benefits: Generous holiday package, pension contributions, and access to a world-class Sport Centre.
- Other info: On-the-job training and opportunities for professional development available.
- Why this job: Make a real impact on teaching and learning while developing your skills in a supportive environment.
- Qualifications: Knowledge of AV systems, excellent communication skills, and a team player attitude.
The predicted salary is between 28000 - 35000 £ per year.
The University’s Learning Space Support Team, as part of the Information Services Directorate, are seeking an enthusiastic AV/IT technician to work within the Audio Visual and Lab Support Section on an open ended contract. Audio Visual support is a crucial part of the University’s infrastructure and underpins the delivery of the University’s teaching and learning activities.
You will report directly to the Learning Spaces Operations Manager and will be responsible for first-line support, troubleshooting/problem analysis of both online via Zoom and offline hands-on support of a wide variety of audio-visual equipment to ensure the lectures and tutorials are delivered as scheduled and without fault. You will work with senior members of the team to help train users so that they feel comfortable using the equipment as part of their teaching and to ensure lectures, presentations and meetings are not compromised. You will work with the AV installation team to complete small and medium sized installations and contribute to the on-going development and maintenance of the University’s AV/IT support service.
The successful candidate will have a good base knowledge of all aspects of the following:
- AV including both the digital and analogue video
- professional audio
- control system
- AV over IP architecture inc Multicast theory
- Highly developed fault-finding and analysis skills
- Enterprise network and IP topology
Continuous professional development is important, and you will be required to attend and participate in training sessions to achieve fully AVIXA certified to CTS level. The AV/IT Technician should demonstrate excellent people-oriented skills. They will be expected to communicate with various end users and as such should possess excellent communication skills, be able to work as part of a larger team and be able to prioritise and balance workloads in order that effective support can be delivered both in person and remotely ensuring operational excellence is maintained.
In return, you will receive ‘on-the-job’ training, a generous holiday package and be eligible to subscribe to a variety of schemes associated with being an employee of the University including: generous employer contributions to your pension; a world-class Sport Centre; family friendly policies; and various additional incentives including a Cycle Scheme. The University also has on-site childcare and parking for which you can apply. All successful candidates must be willing to be located in the UK.
AV/IT Technician employer: University of Strathclyde
The University offers a dynamic and supportive work environment for AV/IT Technicians, where your contributions directly enhance the teaching and learning experience. With a commitment to continuous professional development, generous holiday packages, and family-friendly policies, employees enjoy a balanced work-life culture. Additionally, the on-site childcare and parking facilities, along with access to a world-class Sport Centre, make this an attractive workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land AV/IT Technician
✨Tip Number 1
Network like a pro! Reach out to current AV/IT technicians or staff at the university. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Show off your skills! If you have any relevant projects or experiences, create a portfolio or a quick presentation. This will help you stand out during interviews and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves troubleshooting and support, practice your problem-solving skills with AV equipment. Being able to demonstrate your technical know-how can really impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace AV/IT Technician
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for AV/IT shine through! We want to see how excited you are about supporting the university's teaching and learning activities. A little enthusiasm can go a long way in making your application stand out.
Tailor Your Skills:Make sure to highlight your relevant skills and experiences that match the job description. We’re looking for someone with a good base knowledge of AV systems, so don’t be shy about showcasing your expertise in audio, video, and troubleshooting!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop, and ensure you communicate effectively, just like you would in the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so why not get started today?
How to prepare for a job interview at University of Strathclyde
✨Know Your AV Gear
Make sure you brush up on your knowledge of both digital and analogue video equipment, as well as professional audio systems. Be ready to discuss specific technologies you've worked with and how you've solved problems in the past. This will show that you're not just familiar with the equipment but also capable of troubleshooting effectively.
✨Show Off Your People Skills
Since this role involves a lot of interaction with users, be prepared to demonstrate your excellent communication skills. Think of examples where you've helped others understand complex technology or provided support in a team setting. This will highlight your ability to work collaboratively and ensure smooth operations.
✨Prepare for Technical Questions
Expect questions about fault-finding and analysis skills, as well as your understanding of AV over IP architecture and enterprise networks. Brush up on these topics and be ready to explain your thought process when diagnosing issues. This will show that you have the technical know-how needed for the role.
✨Express Your Willingness to Learn
The university values continuous professional development, so be sure to express your enthusiasm for training and certification opportunities like AVIXA's CTS level. Share any past experiences where you've pursued further education or training, as this will demonstrate your commitment to growth and excellence in your field.
