At a Glance
- Tasks: Lead and manage cleaning operations to ensure a pristine campus environment.
- Company: Join Staffordshire University, a diverse and inclusive workplace.
- Benefits: Competitive salary, full-time permanent role, and professional development opportunities.
- Other info: Promote equality and diversity while enjoying excellent career growth.
- Why this job: Make a real difference in creating a safe and welcoming space for students and staff.
- Qualifications: Experience in cleaning management and strong leadership skills required.
The predicted salary is between 33482 - 38249 € per year.
The University of Staffordshire is seeking an experienced and motivated Cleaning Services Manager to lead and manage the University’s cleaning operations. This role is key to ensuring high standards of cleanliness, hygiene, and compliance across our internal and external environments, supporting a safe, welcoming, and professional campus for students, staff, and visitors.
Key Responsibilities
- Lead and manage the University’s cleaning team using the Enterprise Service Management system (Solve), ensuring high performance and adherence to University standards and specifications.
- Develop, implement, and manage annual, quarterly, and monthly deep cleaning programmes, taking account of building usage patterns to maintain premium standards of cleanliness.
- Produce cleaning specifications, contracts, and Service Level Agreements (SLAs) for both internal teams and external suppliers.
- Lead and support the supervisory team in managing staff performance, including proactive absence management and performance development reviews.
- Ensure all staff are appropriately trained, competent, and up to date with the latest cleaning processes and techniques.
- Ensure supervisors maintain robust risk assessments, method statements, and safe systems of work.
- Manage cleaning materials, consumables, and stock, maintaining an accurate asset register of equipment along with a planned replacement schedule.
- Work in full compliance with health and safety legislation, including statutory obligations and best practice requirements, with particular attention to the safe handling and storage of chemicals.
- Support the wider Facilities team, when required, across internal and external University areas, in line with required standards and specifications.
What We’re Looking For
- Proven experience managing cleaning or facilities services in a complex environment.
- Strong leadership and people management skills.
- Excellent understanding of health and safety compliance and best practice.
- Organised, proactive, and able to manage competing priorities.
- Confident communicator with the ability to work collaboratively across teams.
Qualifications
- Relevant supervisory or management qualification, or equivalent substantial experience.
- Relevant Health and Safety qualification.
Experience and Knowledge
- Extensive, proven experience leading the successful delivery of a cleaning service.
- Experience managing performance at both individual and operational levels, including developing, monitoring, and reporting on service KPIs using relevant performance management tools.
- Evidence of developing and implementing effective strategies that drive service improvement, supported by measurable performance criteria.
- Strong working knowledge of the legal compliance framework for cleaning services, particularly Health & Safety and environmental legislation.
- Experience ensuring risk assessments are completed and safe systems of work are in place.
- A good level of digital skills, including Microsoft Excel, Word, and PowerPoint.
Our Commitment to Inclusion
Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights. We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University. We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.
Apply Online
Please apply through the University’s online application system to be considered for this role.
INF72-26 - Cleaning Officer in Stoke-on-Trent employer: University of Staffordshire Business Engagement
Staffordshire University is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being and professional growth of its staff. With competitive salaries and a commitment to diversity, employees benefit from ongoing training opportunities and a collaborative environment that fosters innovation and excellence in service delivery. Located in Stoke/Stafford, the campus provides a vibrant setting for meaningful work that directly impacts the student experience and community.
Contact Detail:
University of Staffordshire Business Engagement Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land INF72-26 - Cleaning Officer in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Staffordshire University. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to cleaning services management and health and safety compliance. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've successfully managed teams in the past. Highlight any strategies you've implemented that improved service delivery or staff performance. This will demonstrate that you have the experience they're looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website to make sure your application gets noticed!
We think you need these skills to ace INF72-26 - Cleaning Officer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in cleaning or facilities management. We want to see how your skills align with the key responsibilities outlined in the job description.
Show Off Your Leadership Skills:Since this role involves managing a team, don’t forget to showcase your leadership and people management skills. Share examples of how you've successfully led teams in the past, as this will really catch our eye!
Highlight Health and Safety Knowledge:Given the importance of health and safety compliance in this role, be sure to mention any relevant qualifications or experiences you have. We’re looking for someone who understands the legal framework and best practices in cleaning services.
Apply Through Our Website:Remember to submit your application through the University’s online application system. It’s the best way for us to receive your details and consider you for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at University of Staffordshire Business Engagement
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and specifications that the University expects. Be ready to discuss how you would ensure these standards are met and maintained, especially in a complex environment like a university campus.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a cleaning team in the past. Highlight your experience in managing performance, conducting training, and implementing effective strategies for service improvement.
✨Understand Health and Safety Compliance
Brush up on health and safety legislation relevant to cleaning services. Be prepared to discuss how you would ensure compliance and manage risks, particularly when it comes to handling and storing cleaning chemicals safely.
✨Demonstrate Your Organisational Skills
Think about how you manage competing priorities and develop cleaning programmes. Be ready to share specific examples of how you've organised deep cleaning schedules or managed stock levels effectively in previous roles.
