Business Support Assistant (MOD Work Based Learning) in Stoke-on-Trent

Business Support Assistant (MOD Work Based Learning)

Business to Markets

Location: Stoke Campus
Salary: £28,778 to £33,002Per Annum - Full Time Permanent
Release Date: Friday 23 October 2026
Closing Date: Friday 06 November 2026
Interview Date: Thursday 19 November 2026
Reference: B2M178-26

Please note: this job is only available to current employees of the University

Key Accountabilities

Support the development and maintenance of robust controls and procedures to ensure that the University MoD provision meets with funding and other external stakeholder requirements.

Maintain all MoD operational administrative compliance, data, procedures, processes, monitoring of KPIs, finances and audit.

Undertake day-to-day operational administration covering compliance, invoice monitoring, and reporting of key performance indicators of MoD programme delivery.

Maintain, monitor and implement required MOD invoicing and compliance processes, procedures and templates.

Continually review service provision to ensure it is up to date and audit-ready.

Qualifications

To be successful in this role you will need to hold the following qualification requirements:

• Educated to degree level or in possession of an equivalent professional qualification or relevant experience.

Experience and Knowledge Requirements

To be successful in this role you will need to demonstrate:

• Experience of using external statutory software packages and funding system.

Core Competencies

As a University we have aligned success, in all roles, to the demonstration of all ten Behavioral Competencies that bring our Values to life. Demonstrating these Behaviours is a critical part of a successful career at the University of Staffordshire. Whilst you are expected to demonstrate all ten behaviours, five core behaviours have been identified as essential for success in theSenior and Ultimate Leadrole family as follows:

Self-Aware and Never Stops Learning

Invests time in their own development - seeks feedback and works to role model the University values. Holds their hands up to mistakes and learns from them. Is genuine and straightforward in their dealings with others. Demonstrates tact and diplomacy in difficult situations, reflecting on the learning in every situation, good and bad.

Understands their internal and external customers and their wants and needs. Works consistently to deliver a service that exceeds customer expectations. Takes pride in delivering service excellence.

Personal Credibility

Takes pride in doing a great job. Demonstrates energy and commitment in all aspects of the role. Focuses on the things that make the biggest difference to the University, the team and the department.

Leadership

Demonstrates leadership of self or self and others if in a management role. Takes responsibility for own actions and where in a manager/leader role, the actions of their team. Demonstrates the University values consistently in the way they work. Inspires others by their actions.

Digital

Demonstrates a positive approach to working with University systems, software and technology. In an ever-changing environment seeks out opportunities to embrace change using digital skills, software, and technology to improve processes and drive behavioral and organizational change.

Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.

We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.

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