At a Glance
- Tasks: Lead and manage cleaning operations to ensure a pristine campus environment.
- Company: Join Staffordshire University, a diverse and inclusive workplace.
- Benefits: Competitive salary, full-time permanent role, and professional development opportunities.
- Other info: Promote equality and diversity while enjoying excellent career growth.
- Why this job: Make a real difference in creating a safe and welcoming space for students and staff.
- Qualifications: Experience in cleaning management and strong leadership skills required.
The predicted salary is between 33482 - 38249 € per year.
The University of Staffordshire is seeking an experienced and motivated Cleaning Services Manager to lead and manage the University’s cleaning operations. This role is key to ensuring high standards of cleanliness, hygiene, and compliance across our internal and external environments, supporting a safe, welcoming, and professional campus for students, staff, and visitors.
Key Responsibilities
- Lead and manage the University’s cleaning team using the Enterprise Service Management system (Solve), ensuring high performance and adherence to University standards and specifications.
- Develop, implement, and manage annual, quarterly, and monthly deep cleaning programmes, taking account of building usage patterns to maintain premium standards of cleanliness.
- Produce cleaning specifications, contracts, and Service Level Agreements (SLAs) for both internal teams and external suppliers.
- Lead and support the supervisory team in managing staff performance, including proactive absence management and performance development reviews.
- Ensure all staff are appropriately trained, competent, and up to date with the latest cleaning processes and techniques.
- Ensure supervisors maintain robust risk assessments, method statements, and safe systems of work.
- Manage cleaning materials, consumables, and stock, maintaining an accurate asset register of equipment along with a planned replacement schedule.
- Work in full compliance with health and safety legislation, including statutory obligations and best practice requirements, with particular attention to the safe handling and storage of chemicals.
- Support the wider Facilities team, when required, across internal and external University areas, in line with required standards and specifications.
What We’re Looking For
- Proven experience managing cleaning or facilities services in a complex environment.
- Strong leadership and people management skills.
- Excellent understanding of health and safety compliance and best practice.
- Organised, proactive, and able to manage competing priorities.
- Confident communicator with the ability to work collaboratively across teams.
Qualifications
- Relevant supervisory or management qualification, or equivalent substantial experience.
- Relevant Health and Safety qualification.
Experience and Knowledge
- Extensive, proven experience leading the successful delivery of a cleaning service.
- Experience managing performance at both individual and operational levels, including developing, monitoring, and reporting on service KPIs using relevant performance management tools.
- Evidence of developing and implementing effective strategies that drive service improvement, supported by measurable performance criteria.
- Strong working knowledge of the legal compliance framework for cleaning services, particularly Health & Safety and environmental legislation.
- Experience ensuring risk assessments are completed and safe systems of work are in place.
- A good level of digital skills, including Microsoft Excel, Word, and PowerPoint.
Our Commitment to Inclusion
Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights. We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University. We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.
Apply Online
Please apply through the University’s online application system to be considered for this role.
INF72-26 - Cleaning Officer employer: University of Staffordshire Business Engagement
Staffordshire University is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being and professional growth of its staff. With competitive salaries and a commitment to diversity, employees benefit from ongoing training and development opportunities, ensuring they are equipped with the latest skills in cleaning and facilities management. Located in the vibrant Stoke/Stafford area, the University fosters a collaborative environment where every team member plays a vital role in creating a safe and welcoming campus for all.
Contact Detail:
University of Staffordshire Business Engagement Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land INF72-26 - Cleaning Officer
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the actual interview. Remember, it's all about showcasing your experience and how it aligns with their needs!
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you're engaged and serious about the role. Plus, it gives you a chance to find out if the job is the right fit for you too!
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a nice touch that can set you apart from other candidates. Just a quick note expressing your appreciation for the opportunity can go a long way.
We think you need these skills to ace INF72-26 - Cleaning Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in cleaning or facilities management. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Leadership Skills:Since this role involves managing a team, don’t forget to emphasise your leadership and people management experience. Share specific examples of how you've successfully led teams in the past.
Highlight Health and Safety Knowledge:Given the importance of health and safety compliance in this role, be sure to mention any relevant qualifications or experiences you have in this area. We’re looking for candidates who understand the legal framework and best practices.
Apply Through Our Website:Remember to submit your application through the University’s online application system. It’s the best way for us to receive your details and consider you for the role!
How to prepare for a job interview at University of Staffordshire Business Engagement
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and specifications expected by the University. Be ready to discuss how you would ensure these standards are met and maintained, especially in a complex environment.
✨Showcase Your Leadership Skills
Prepare examples of your previous experience managing cleaning teams. Highlight your leadership style and how you've successfully motivated staff, managed performance, and handled any challenges that arose.
✨Understand Health and Safety Compliance
Brush up on health and safety legislation relevant to cleaning services. Be prepared to discuss how you ensure compliance and the importance of risk assessments and safe systems of work in maintaining a safe environment.
✨Demonstrate Your Organisational Skills
Think about how you manage competing priorities and develop cleaning programmes. Share specific strategies you've implemented in the past to improve service delivery and maintain high cleanliness standards.
