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- Tasks: Support business engagement and manage apprenticeship processes in a dynamic environment.
- Company: Join Staffordshire University, a leader in promoting diversity and inclusion.
- Benefits: Enjoy a competitive salary and exclusive benefits as part of our community.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Detail-oriented with strong customer focus and data management skills.
- Other info: Great opportunity for career growth in a fast-paced setting.
The predicted salary is between 28381 - 32546 £ per year.
We are seeking a proactive and organised Business Support Assistant to join our Business to Markets team, based primarily at our Stoke Campus. In this key operational and administrative role, you will support business engagement and income-generating activities, including apprenticeships. You will act as a first point of contact for employers and stakeholders, managing inboxes, qualifying leads, maintaining accurate records and liaising effectively with internal and external partners. This role is ideal for someone who is detail‑oriented, customer‑focused and confident working with data and multiple stakeholders in a fast‑paced environment.
Main Responsibilities
- Lead the onboarding and application process for apprenticeships starts generated by the team
- Support the Business Prospect Development Managers and team with data and management information to inform reporting
- Liaise with internal and external stakeholders and partners in order to further develop our business engagement activities
- Undertake data entry, enquiries management, including the employer inbox, acting as a first point of contact, and qualifying leads for the business development team
Our Commitment to Inclusion
Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights. We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University. We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under‑represented in the University workforce.
B2M05-26 - Business Support Assistant (Maternity Cover) employer: University of Staffordshire Business Engagement
Contact Detail:
University of Staffordshire Business Engagement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2M05-26 - Business Support Assistant (Maternity Cover)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Staffordshire University and its Business to Markets team. Understanding their values and recent projects can help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Business Support Assistant, especially around data management and stakeholder engagement.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace B2M05-26 - Business Support Assistant (Maternity Cover)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see how your skills and experiences match what they're looking for, so make sure you highlight those in your application.
Show Your Organisational Skills: As a Business Support Assistant, being organised is key! Use your application to demonstrate how you've managed multiple tasks or projects in the past. We love seeing examples of your attention to detail!
Be Customer-Focused: This role involves liaising with employers and stakeholders, so it's important to show us your customer service skills. Share any relevant experiences where you've gone above and beyond to help someone out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at University of Staffordshire Business Engagement
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with the key tasks like managing inboxes and liaising with stakeholders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires a proactive and organised approach, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained accuracy in your work.
✨Prepare for Stakeholder Scenarios
Expect questions about how you would handle interactions with internal and external partners. Think of specific scenarios where you've effectively communicated or resolved issues. This will showcase your customer-focused attitude and ability to work in a fast-paced environment.
✨Demonstrate Your Data Management Skills
As data entry and management are crucial for this role, be prepared to discuss your experience with data handling. Bring up any tools or software you've used and how you've ensured accuracy in your records. This will reassure the interviewers of your capability in this area.
