At a Glance
- Tasks: Supervise housekeeping, manage keys, and ensure excellent customer care.
- Company: Join the supportive team at St Andrews University.
- Benefits: 30 days annual leave, hybrid working, and staff discounts.
- Other info: Commitment to equality, diversity, and inclusion is at our core.
- Why this job: Make a difference in a diverse environment while leading a small team.
- Qualifications: Organised, flexible, and great communication skills; experience preferred but not essential.
The predicted salary is between 30019 - 36689 £ per year.
Residential and Business Services are looking to recruit a House Service Supervisor to join their team at Agnes Blackadder and Powell Hall. The role holder will be responsible for the allocation of keys, housekeeping duties, issuing/ordering and stock control of housekeeping materials, responsible for associated housekeeping administration tasks, participation in planning for student arrival/departures and summer turn around.
The role holder will be organised, flexible, have excellent communication skills, have a customer focused attitude and a friendly approachable disposition. We are looking for someone who shows a commitment to an excellent level of customer care and would enjoy working and leading staff in our small team. If you have a can-do attitude, want to make a difference, and enjoy working with a diverse range of people then this may be the role for you.
This is a permanent post, term time hours (Sept- Mid May), 30 hours per week and Summer (Mid-May- Sept) 36.25 hours per week on 5 days from 7 basis. Experience preferred but not essential as full training will be provided.
Employees of the University have access to a wide range of staff benefits including:
- Annual leave of 30 days, plus 5 public holidays pro rata
- Financial contribution to relocation where applicable
- Membership of the S&LAS Pension Scheme with generous employer contributions
- A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
- Staff discount scheme for local and national goods and services
- Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
- Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
At St Andrews, equality, diversity, and inclusion are central to who we are and form a core pillar of our University Strategy. We are committed to creating a fair, inclusive and supportive workplace, reflected in our participation in national diversity charters and awards, including Athena Swan, Carer Positive and the Race Equality Charter. We particularly welcome applications from people from Black, Asian, minority ethnic and minority religions backgrounds and from LGBTQ+ and disabled people.
This role is not eligible for visa sponsorship. Closing Date: 6 September 2026. Interview Date: 16 September 2026. Salary: £25,353. Start date: As soon as possible.
House Service Supervisor - RM1173 employer: University of St Andrews
The University of St Andrews is an exceptional employer, offering a vibrant and inclusive work culture that prioritises collegiality and wellbeing. As a Post-doctoral Research Fellow, you will benefit from a generous benefits package, including financial relocation support, a hybrid working environment, and extensive professional development opportunities, all while contributing to impactful research in a stunning coastal location. With a strong commitment to equality, diversity, and inclusion, St Andrews fosters a supportive atmosphere where every staff member can thrive and make meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land House Service Supervisor - RM1173
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like University of St Andrews. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to University of St Andrews
Don't be shy about reaching out to University of St Andrews directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace House Service Supervisor - RM1173
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about University of St Andrews and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at University of St Andrews
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
