At a Glance
- Tasks: Deliver top-notch food service and engage with students and staff across four vibrant cafés.
- Company: Join the University of St Andrews, a place that values diversity and inclusion.
- Benefits: Enjoy 30 days annual leave, discounts, and access to training opportunities.
- Other info: Term time only role with excellent career development potential.
- Why this job: Be part of a dynamic team making a real difference in student life.
- Qualifications: Customer service experience and a positive, proactive attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
Do you have good attention to detail that allows you to deliver excellent customer service? We are looking for a team player who engages positively with students and staff to deliver excellence in food quality, presentation, and service. Applicants should also demonstrate a positive and proactive approach to work.
Our four cafés are based throughout the University campus: Tindal’s café at Walter Bower House, UPDATES in the Physics building, Fairlie’s in the Medical Building, and Franki’s in the main Library. As a Food Service Assistant, you will work across the four cafés and may be asked to assist service in other areas, including weddings, conferences, bars, social and core University events like graduation, to ensure the service standards at the University are of the highest quality.
Previous experience working in a customer‑facing role is essential. This post involves a ‘hands on’ approach to provide the highest quality service. This post is term time only, working 39 weeks from September to May.
Benefits- Annual leave of 30 days, plus 5 public holidays pro rata
- Financial contribution to relocation where applicable
- Membership of the S&LAS Pension Scheme with generous employer contributions
- A hybrid working environment, including partial homeworking where appropriate and a range of family‑friendly policies
- Staff discount scheme for local and national goods and services
- Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
- Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
At St Andrews, equality, diversity, and inclusion are central to who we are. We particularly welcome applications from people from Black, Asian, minority ethnic and minority religions backgrounds and from LGBTQ+ and disabled people. We are committed to creating a fair, inclusive, and supportive workplace, reflected in our participation in national diversity charters and awards, including Athena Swan, Carer Positive and the Race Equality Charter.
Visa SponsorshipThis role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.
ContactFurther information and informal enquiries can be sent to dl53@st-andrews.ac.uk.
Food Service Assistant employer: University of St Andrews
At St Andrews, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values equality, diversity, and inclusion. As a Food Service Assistant, you will enjoy a range of benefits including generous annual leave, financial contributions to relocation, and access to training and development opportunities, all while working in a supportive environment across our four cafés on campus. Join us in delivering outstanding service to our students and staff, and take advantage of our family-friendly policies and employee discount schemes.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant
✨Tip Number 1
Get to know the cafés! Familiarise yourself with the different locations and their vibes. This way, when you chat with the hiring team, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in a café setting and how you'd handle them. Being able to demonstrate your proactive approach will really impress during interviews.
✨Tip Number 3
Network with current staff! If you can, reach out to people working in the cafés or similar roles. They can give you insider tips on what the team values and how to stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at the University.
We think you need these skills to ace Food Service Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've engaged positively with customers and delivered excellent service, so share specific examples that showcase your skills!
Be Detail-Oriented:Since attention to detail is key for this role, mention instances where your keen eye has made a difference. Whether it’s food presentation or ensuring quality service, let us know how you’ve gone the extra mile.
Demonstrate Your Team Spirit:We’re looking for team players! In your application, talk about how you’ve collaborated with others in past roles. Share stories that reflect your positive and proactive approach to working with a team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to see what you bring to the table!
How to prepare for a job interview at University of St Andrews
✨Know Your Cafés
Familiarise yourself with the four cafés on campus and their unique offerings. This shows your genuine interest in the role and helps you engage better during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is key for a Food Service Assistant.
✨Emphasise Teamwork
Since this role requires a team player, think of instances where you successfully collaborated with others. Be ready to discuss how you contribute positively to a team environment, especially in busy settings.
✨Demonstrate a Proactive Attitude
Be prepared to talk about how you take initiative in your work. Share examples of how you've tackled challenges or improved processes in previous jobs, as a proactive approach is highly valued in this position.
