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- Tasks: Assist in planning and managing exciting events like weddings and conferences.
- Company: Join a prestigious university with a commitment to diversity and inclusion.
- Benefits: Enjoy 30 days annual leave, hybrid working, and staff discounts.
- Why this job: Be hands-on in creating memorable experiences and leading a dynamic team.
- Qualifications: Experience in event management and a passion for customer service.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
The Event Operations Assistant Manager is responsible for all events operations services. These would include weddings, conferences, bars, social and core University events. Working alongside the Senior Event Operations Manager and Event Operations Head Chef to ensure the service standards at the University are of the highest quality. This post involves a ‘hands on’ approach, and should support, train and coach all Event Operations service team towards providing the highest quality service.
Responsibilities
- Assisting the Senior Event Operations Manager to plan and manage all events
- Assisting the Event Operations Head Chef to ensure effective purchasing of food and beverages
- Actively checking that the highest standards of customer care and satisfaction, standard of food quality and service levels are met, exceeding expectations
- Ensuring compliance with and the implementation of food hygiene and safety legislation
- Managing the team involved in event operations
- Respond efficiently and effectively to any guest requirements
In addition, the role will be expected as part of their normal routine to be actively present managing the event operations and being available for the team and guests.
Benefits
- Annual leave of 30 days, plus 5 public holidays pro rata
- Financial contribution to relocation where applicable
- Membership of the S&LAS Pension Scheme with generous employer contributions
- A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
- Staff discount scheme for local and national goods and services
- Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
- Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
Applications are particularly welcome from people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented in professional posts at the University. Equality, diversity, and inclusion are at the heart of the St Andrews experience. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter, Race Charters and Stonewall). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network.
This role is not eligible for visa sponsorship.
Event Operations Assistant Manager employer: University of St Andrews
Contact Detail:
University of St Andrews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Operations Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or workshops to meet potential colleagues and get your name out there.
✨Tip Number 2
Show off your skills! If you’ve got experience in event management, don’t just talk about it—bring a portfolio or examples of past events you've worked on. This will help us see how you can contribute to our team.
✨Tip Number 3
Be ready for a hands-on interview! We might ask you to demonstrate how you’d handle certain situations during an event. Think about scenarios where you’ve had to think on your feet and be prepared to share those stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Event Operations Assistant Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Event Operations Assistant Manager role. Highlight your relevant experience in event management and customer service, showing us why you're the perfect fit for our team.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We want to see how you’ve successfully managed events or led a team.
Be Personable: We love a bit of personality! Let your unique voice shine through in your application. Share your passion for events and customer service, and show us how you can contribute to our vibrant culture at the University.
Apply Through Our Website: Remember to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at University of St Andrews
✨Know Your Events Inside Out
Make sure you’re familiar with the types of events the company hosts, from weddings to conferences. Research their past events and think about how you can contribute to making them even better. This shows your genuine interest and helps you stand out.
✨Showcase Your Team Management Skills
As an Event Operations Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed or trained teams in the past. Highlight your hands-on approach and how you ensure high service standards, as this is crucial for the role.
✨Understand Food Hygiene and Safety
Brush up on food hygiene regulations and safety legislation relevant to event operations. Be ready to discuss how you would implement these standards in your role. This knowledge will demonstrate your commitment to quality and compliance.
✨Prepare for Customer Care Scenarios
Think of potential guest requirements and how you would respond to them. Prepare scenarios where you exceeded customer expectations in previous roles. This will show that you’re proactive and dedicated to providing top-notch service.
