Role Details & Benefits
- Hours of work: Full-time 36.25
- The role required flexibility to work evenings, late-night shifts, and weekends and out-of hours incidents as and when required
- Salary: Grade 3.14-3.16 £25,804 - £26,707
- Location: University of St Andrews Students’ Association Franchise Outlet – The Red Gown.
- Annual leave: 30 days + 5 public holidays. This includes 2 weeks annual leave over the Christmas period.
- On shift staff discount.
- Free staff parking.
- Time off in lieu for hours out with contracted hours.
- Staff discount scheme to local and national services.
- https://www.st-andrews.ac.uk/hr/employeebenefits/
- Cycle to Work Scheme and subsidised local bus travel (75% discount).
- Access to (S&LAS) Pension Scheme with generous employer contributions. Employee Assistance programme.
About Your Union
The University of St Andrews Students’ Association (aka Your Union) sits at the heart of the Campus - recently voted as one of the leading Universities in the UK, ranked first in the UK by the Guardian and Times/Sunday Times and with a reputation to protect. With over 11,000 members
we are the primary student venue in St Andrews and support a thriving student scene with over 140 affiliated societies.
We are a dynamic, student-led organisation dedicated to enhancing the student experience for every student in St Andrews. We provide a wide range of services, including events, campaigns, societies, support, and representation. Our mission is to empower students, support their development, and create a vibrant campus culture.
Role Overview
To support, lead and motivate the team to meet sales, profit and compliance targets. To prepare, cook and serve food while ensuring the smooth and efficient running of the kitchen, delivering food to specification in a clean, safe and legal workplace.
Key Responsibilities
Operational Management
- Run kitchen shifts, ensuring smooth and efficient operations
- Ensure kitchen opening and closing procedures are followed
- Apply “stand back and look” (SBAL) standards across all areas
- Maintain presentation and organisation of the kitchen
Food Quality & Service
- Prepare, cook and present food to company specification
- Deliver food within required service time targets
- Maintain high standards of cleanliness, quality, service, maintenance and atmosphere (CQSMA)
- Respond to customer feedback and implement improvements
Standards & Compliance
- Maintain a clean, safe and legal workplace
- Ensure adherence to SOPs, food safety, and company policies
- Record accidents, incidents, and complaints correctly
- Support maintenance of five-star hygiene standards
Commercial & Financial Support
- Support achievement of sales and profit targets
- Assist with forecasting, cost control, and maximising sales
- Manage stock, portion control, and minimise wastage
- Complete stock checks, line checks, and investigate discrepancies
- Support ordering and stock availability
Team Leadership & People Management
- Lead and motivate kitchen team members
- Delegate tasks and provide feedback
- Support recruitment, induction, and training
- Assist with rota management and break allocation
- Manage day-to-day performance and attendance
- Support team development and succession planning
Systems & Administration
- Maintain administration and records in line with GDPR and policy
- Use systems including kitchen screens and personnel systems
- Stay up to date with company communications and action plans
Maintenance & Facilities
- Report and manage kitchen maintenance issues
- Liaise with contractors where required
Financial Responsibilities
- Support kitchen financial performance
- Control stock, portioning, and wastage
- Assist with stock ordering and cost control
- Contribute to efficiency improvements
Key Outcomes
- Efficient and well-run kitchen shifts
- High-quality food delivered consistently
- Strong team performance and engagement
- Compliance with food safety and legal standards
- Contribution to kitchen profitability
Person Specification
Expected Behaviours
- Demonstrates leadership and teamwork
- Strong organisation and prioritisation
- Effective communication and resilience
- Professional and reliable
Essential
- Experience in a kitchen or hospitality environment
- Strong organisational and time management skills
- Ability to lead and support a team
- Knowledge of food safety and compliance
Desirable
- Previous supervisory experience
- Exposure to stock control and kitchen operations
- Participation in leadership training
Organisational Values
- A commitment to put students at the heart of everything that the Students’ Association does.
- A commitment to equity, diversity and inclusion and an ability to turn this commitment into real change for under-represented groups.
- A commitment to a positive workplace culture which is friendly, approachable and open to listening.
- Commitment to operational excellence.
- Focus on teamwork and collaboration.
- Dedication to customer experience and service quality.
Inclusivity and Accessibility
The University of St Andrews Students’ Association is committed to promoting diversity and equality for all and welcomes applications from candidates of all backgrounds. While successful candidates will always be recruited on merit, we particularly aim to include applicants with disabilities, from BAME backgrounds, and those with diverse sexualities or marginalised gender identities.
Kitchen Supervisor employer: University of St Andrews Students' Association
The University of St Andrews Students’ Association offers a vibrant and inclusive work environment where team members are encouraged to grow and develop their skills. As a Kitchen Supervisor at The Red Gown, you will benefit from flexible working hours, a supportive culture, and the opportunity to make a meaningful impact on student life while enjoying the beautiful surroundings of St Andrews. Join us for a rewarding career that values your contributions and fosters personal and professional growth.
Contact Details:
University of St Andrews Students' Association Recruitment Team
