At a Glance
- Tasks: Provide excellent service to students and visitors at the Glen Eyre Halls of Residence.
- Company: The University of Southampton, a vibrant and supportive educational environment.
- Benefits: Gain valuable experience in a customer-facing role with flexible shifts.
- Other info: Fixed-term position covering maternity leave with opportunities for teamwork.
- Why this job: Join a dynamic team and make a positive impact on student life.
- Qualifications: Comfortable with IT systems and adaptable to various tasks.
The predicted salary is between 20000 - 25000 £ per year.
The University of Southampton is seeking a dedicated individual for a fixed-term position covering maternity leave. This customer-facing role at the Glen Eyre Halls of Residence involves interactions with students, contractors, and visitors, ensuring an excellent service experience.
Candidates should be comfortable using IT systems and able to adapt to various tasks across the reception and post room. The role requires teamwork and flexibility, with shifts spanning from 8am-4pm and 12pm-8pm as per the rota.
Student Services Concierge (4‑Month Fixed Term) in Southampton employer: University of Southampton
The University of Southampton is an exceptional employer, offering a vibrant work culture that prioritises student engagement and community support. With a focus on employee development, staff in the Student Services Concierge role benefit from opportunities for growth and collaboration within a diverse team, all while enjoying the dynamic environment of the Glen Eyre Halls of Residence.
StudySmarter Expert Advice🤫
We think this is how you could land Student Services Concierge (4‑Month Fixed Term) in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Southampton. They can give you insider info on the role and maybe even put in a good word for you.
✨Tip Number 2
Show off your customer service skills! When you get the chance, share specific examples of how you've gone above and beyond for customers in past roles. This will help you stand out as the perfect fit for the Student Services Concierge position.
✨Tip Number 3
Be ready to adapt! Since the role involves various tasks, prepare to discuss how you've successfully juggled multiple responsibilities in previous jobs. Flexibility is key, so highlight your ability to switch gears when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at the University of Southampton. Don’t miss out!
We think you need these skills to ace Student Services Concierge (4‑Month Fixed Term) in Southampton
Some tips for your application 🫡
Show Your Customer Service Skills:In your application, make sure to highlight any previous experience in customer-facing roles. We want to see how you’ve gone above and beyond to provide excellent service, especially in a busy environment like the Glen Eyre Halls.
Be IT Savvy:Since the role involves using IT systems, don’t forget to mention your tech skills! Whether it’s managing bookings or handling queries, let us know how comfortable you are with different software and systems.
Flexibility is Key:This position requires adaptability, so share examples of how you’ve successfully managed various tasks or shifts in previous jobs. We love candidates who can juggle responsibilities and keep things running smoothly!
Apply Through Our Website:We encourage you to submit your application through our website for a seamless process. It’s the best way for us to receive your details and get you on board for this exciting opportunity!
How to prepare for a job interview at University of Southampton
✨Know Your Customer Service Basics
Since this role is all about providing excellent service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer or resolved a tricky situation. This will show that you understand the importance of a positive service experience.
✨Familiarise Yourself with IT Systems
As the job involves using IT systems, make sure you're comfortable with common software and tools. If you have experience with specific systems mentioned in the job description, be ready to discuss how you've used them effectively in previous roles.
✨Show Your Team Spirit
This position requires teamwork, so be prepared to talk about your experiences working in a team. Share examples of how you’ve collaborated with others to achieve a common goal, and highlight your flexibility in adapting to different roles within a team.
✨Be Ready for Shift Work
Since the shifts vary, it’s important to express your willingness to work flexible hours. Mention any previous experience with shift work and how you managed your time effectively. This will demonstrate your adaptability and commitment to the role.
