At a Glance
- Tasks: Create a welcoming environment and assist customers in our vibrant retail shop.
- Company: Join the University of Southampton Students' Union, run by students for students.
- Benefits: Competitive pay, annual leave, travel perks, and food hygiene training provided.
- Other info: Part-time role with flexible hours during term time, perfect for students.
- Why this job: Be part of a lively team that shapes the student experience and develops your skills.
- Qualifications: Enthusiasm for retail, customer service skills, and a willingness to learn.
The predicted salary is between 13.7 - 13.7 £ per hour.
We are looking for friendly, enthusiastic, and service-orientated individuals to join our retail team at University of Southampton Students' Union (SUSU).
You will help create a safe and welcoming environment for our students and work to keep the store looking its best.
We will work with you to develop your skills in various areas, including shop floor, tills and bakery.
Working alongside our permanent, core staff, as well as student staff, you will need to be able to communicate effectively with the team and our customers.
In the SUSU Shop we help create a community and at the heart of our work is a passion for quality and friendly customer service.
This role is part-time, working 21 hours per week, 32 weeks per year.
The Shop is open from 8am-8pm Monday - Friday, and 10am-4pm on weekends during term time.
- For further information on The Shop, please see here: The Shop - SUSU
- You will be a motivated and engaged individual with a passion for delivering high standards daily.
- You will be passionate about retail and customer service and keen to work with the team to develop your skills and knowledge further.
- You will need to be organised and have knowledge of food safety (although we will deliver Food Hygiene training to successful candidates).
We are the University of Southampton Students' Union (SUSU) - independent from the University and run by students, for students.
Our vision is simple: SUSU is here to enrich the life of every student.
We are a workplace that's buzzing with life, ideas, and opportunities - where your work directly shapes the student experience.
As part of our team, you'll enjoy
- Salary of £25,003 pro rata per annum (£13.70 per hour)
- Annual leave entitlement will be accrued at a rate of 17.06% of your working hours
- Travel perks - discounted Uni Link and Blue Star bus passes, a Cycle-to-Work scheme.
- #J-18808-Ljbffr
Retail Assistant in Southampton employer: University of Southampton
The University of Southampton is an outstanding employer, offering a dynamic work environment that fosters creativity and collaboration among its staff. With a strong commitment to employee development, you will have access to numerous growth opportunities and professional training, all while contributing to impactful marketing strategies that shape the future of education. Located in a vibrant city, the university promotes a healthy work-life balance and values diversity, making it an ideal place for passionate individuals looking to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Southampton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including University of Southampton, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Assistant in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like University of Southampton that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at University of Southampton will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about University of Southampton and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at University of Southampton
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at University of Southampton, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at University of Southampton!
