At a Glance
- Tasks: Lead the creation of a university-wide knowledge management system using cutting-edge AI technology.
- Company: The University of Southampton, a leading institution focused on innovation and development.
- Benefits: Hybrid working model, professional development opportunities, and a supportive work environment.
- Other info: Join a dynamic team dedicated to driving positive change until December 2027.
- Why this job: Make a real difference by improving access to knowledge and enhancing service delivery.
- Qualifications: Experience in knowledge management and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
The University of Southampton is seeking a Knowledge Base Manager – Staff Hub to lead the establishment of a university‑wide knowledge management capability, leveraging the ServiceNow Next Generation platform to create a single trusted source of knowledge. This secondment role sits within the Staff Hub workstream of the Professional Services Development Programme and runs until 31 December 2027, focusing on governance, content, accessibility and data‑driven service improvement.
Knowledge Base Manager - Hybrid, Secondment (AI-Enabled) in Southampton employer: University of Southampton
The University of Southampton is an outstanding employer, offering a dynamic work environment that fosters creativity and collaboration among its staff. With a strong commitment to employee development, you will have access to numerous growth opportunities and professional training, all while contributing to impactful marketing strategies that shape the future of education. Located in a vibrant city, the university promotes a healthy work-life balance and values diversity, making it an ideal place for passionate individuals looking to make a difference.
