Head of Student Engagement

Overview

We\’re looking for a strategic and dynamic leader to shape sector‑leading approaches to student engagement and communications at the University of Southampton. Based within the Student Experience Directorate, you will lead a talented team that ensures students are well‑informed, feel a strong sense of belonging, and are empowered to co‑create their experience from enrolment to graduation.

Responsibilities

• Lead the design and delivery of multi‑channel student engagement campaigns across the full student lifecycle.
• Champion co‑design and student voice, embedding student feedback into institutional decision‑making.
• Ensure communications are clear, inclusive, accessible, and aligned to the University’s strategic priorities.
• Use data, insight and analytics to evaluate impact and drive continuous improvement.
• Build strong relationships with senior leaders, faculties and professional services to deliver joined‑up, student‑centred outcomes.
• Lead, inspire and develop a high‑performing team focused on innovation, collaboration and excellence.

Qualifications

• A strong understanding of student experience and lifecycle engagement.
• Proven success leading teams and delivering high‑impact campaigns or initiatives.
• The ability to build trust, influence and collaborate across complex organisations.
• A creative and analytical mindset, confident in using data and insight to shape strategy.
• A passion for inclusion, co‑creation and outstanding student experiences.

Benefits

At Southampton, we’re ambitious for our students and our community. You’ll join a supportive, forward‑thinking Directorate that values creativity and professional excellence. We offer flexible working, generous leave and pension benefits, and opportunities for professional development and sector engagement. This is a chance to lead work recognised nationally – helping to shape the future of student engagement at a world‑class university.