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- Tasks: Ensure pool safety and provide excellent customer service at our state-of-the-art facilities.
- Company: Join the University of Southampton's dynamic Sports Team with top-notch facilities.
- Benefits: Competitive salary, free gym membership, generous leave, and great family leave options.
- Other info: Full-time role with set hours, including evenings and weekends, offering career growth.
- Why this job: Be a vital part of promoting active lifestyles while working in a fun environment.
- Qualifications: Strong customer service skills; NPLQ qualification is a plus but not mandatory.
The predicted salary is between 25249 - 27774 £ per year.
An exciting opportunity has arisen to work at The University of Southampton’s outstanding Southampton Sport Team as a Sports Operations Assistant (Lifeguard). We have several locations including the newly extended flagship site, Jubilee Sport Housing a state of the art gym and studios, climbing wall, squash courts and 25m swimming pool. As part of the wider offering we have Mayflower Gym, Wide Lane Sports ground and the Watersports Centre, which are open to students, staff and members of the wider community. The University of Southampton has invested more than £40 million in our sports facilities. We offer an extensive range of sport, leisure classes and courses that are available to our customers to use from 07:00 to 22:00 Monday to Sunday.
We require sports professionals to provide a consistently high-quality sport and leisure service to our customers all year round. As a Lifeguard you will be part of a highly motivated and organised Southampton Sport Team responsible for ensuring the safe and efficient daily operation of the facilities. Based at Jubilee Sport and Recreation Centre on Highfield Campus, lifeguard roles are primarily responsible for working on poolside promoting pool safety and supervision to all users. Responsibilities include:
- Customer queries
- Preparing equipment
- Ensuring health and safety procedures are being adhered to
- Being an ambassador for active lifestyles at the University of Southampton
We encourage applications for a full time role only (36hrs per week). You will be working set hour working patterns including evenings and weekends.
We are seeking professional, motivated, and proactive individuals, who are brilliant team players. Roles require strong customer service skills, as you may be the first point of contact dealing with a diverse range of situations. You will be responsible for health; however, we will consider those currently working towards the NPLQ qualification. This role is subject to a Disclosure and Barring Service (DBS) and Right to Work check which will be conducted during the offer process.
With a competitive starting salary of £25,249 per annum, there is an additional 10% uplift shift allowance. The University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include:
- Pension scheme membership
- Generous annual leave allowance with University closure days and public holidays
- Excellent family leave arrangements (maternity, paternity, adoption and parental leave)
As a member of the Southampton Sport Team, you are entitled to free membership to the fantastic technogym powered gym, climbing/bouldering walls, pool and studios.
Sports Operations Assistant (Lifeguard) in Hampshire employer: University of Southampton
Contact Detail:
University of Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Operations Assistant (Lifeguard) in Hampshire
✨Tip Number 1
Get to know the Southampton Sport Team! Research their facilities and services so you can chat confidently about them during your interview. Show us that you're genuinely interested in being part of our vibrant community.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be the first point of contact for many users. Think of scenarios where you might need to handle queries or issues, and role-play those situations with a friend to build your confidence.
✨Tip Number 3
Network with current staff or alumni from the University of Southampton. They can provide insider tips on what it’s like to work here and may even give you a heads-up on what the interviewers are looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining the team at Southampton Sport.
We think you need these skills to ace Sports Operations Assistant (Lifeguard) in Hampshire
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your enthusiasm for sports shine through! We want to see how much you love being active and promoting healthy lifestyles. Share any relevant experiences that highlight your commitment to sports and fitness.
Highlight Customer Service Skills: As a Lifeguard, you'll be the first point of contact for many users. Make sure to emphasise your customer service skills in your application. We’re looking for team players who can handle diverse situations with a friendly attitude!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at University of Southampton
✨Know Your Stuff
Familiarise yourself with the University of Southampton's sports facilities and services. Understand what makes them stand out, like the state-of-the-art gym and the 25m swimming pool. This knowledge will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Lifeguard, you'll be the first point of contact for many users. Prepare examples of how you've handled customer queries or difficult situations in the past. Highlight your ability to stay calm under pressure and your commitment to promoting safety and active lifestyles.
✨Team Player Vibes
This role requires strong teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you collaborated effectively with others, especially in high-pressure environments. Emphasising your proactive attitude will resonate well with the interviewers.
✨Prepare for Health and Safety Questions
Since health and safety are crucial in this role, brush up on relevant procedures and regulations. Be prepared to discuss how you would handle emergencies or ensure safety on poolside. Showing that you take these responsibilities seriously will set you apart from other candidates.