Sports Operations Assistant (Lifeguard)

Sports Operations Assistant (Lifeguard)

Southampton Full-Time 19920 - 27480 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety on poolside, assist customers, and maintain health and safety standards.
  • Company: Join the University of Southampton's dynamic Sports Team at state-of-the-art facilities.
  • Benefits: Enjoy a competitive salary, free gym membership, and generous leave policies.
  • Why this job: Be part of a vibrant team promoting active lifestyles in a supportive environment.
  • Qualifications: National Pool Lifeguard Qualification is essential; training considered for those currently pursuing it.
  • Other info: Full-time role with set hours, including evenings and weekends.

The predicted salary is between 19920 - 27480 £ per year.

An exciting opportunity has arisen to work at The University of Southampton's outstanding Southampton Sport Team as a Sports Operations Assistant (Lifeguard). We have several locations including the newly extended flagship site, Jubilee Sport & Recreation Centre; housing a state of the art gym and studios, climbing wall, squash courts and 25m swimming pool. As part of the wider offering we have Mayflower Gym, Wide Lane Sports ground and the Watersports Centre, which are open to students, staff and members of the wider community.

The University of Southampton is investing more than £40 million in our sports facilities, and we offer an extensive range of sport and leisure classes and courses that are available to our customers to use from 07:00 to 22:00 Monday to Sunday. We require sports professionals to provide a consistently high-quality sports and leisure service to our customers all year round.

As a Lifeguard, you will be part of a highly motivated and organised Southampton Sport Team responsible for ensuring the safe and efficient daily operation of the facilities. Based at Jubilee Sport and Recreation Centre on Highfield Campus, lifeguard roles are primarily responsible for working on poolside as a lifeguard, but will also deal with customer queries, preparing equipment, ensuring health and safety procedures are being followed, and being an ambassador for active lifestyles at the University of Southampton. We encourage applications for a full-time role only (36hrs per week). You will be working set hour working patterns including evenings and weekends.

We are seeking professional, motivated, and proactive individuals, who are brilliant team players. Roles require strong customer service skills, and you may be the first point of contact dealing with a diverse range of situations. You will be responsible for the health & safety of all pool users and need to always act professionally. The National Pool Lifeguard Qualification (NPLQ) is essential; however, we will consider those currently working towards the NPLQ qualification. This role is subject to a Disclosure and Barring Service (DBS) check which will be conducted during the offer process.

With a competitive starting salary of £24,900 per annum, there is an additional 10% uplift shift allowance. The University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; generous annual leave allowance with University closure days and public holidays, and excellent family leave arrangements (maternity, paternity, adoption and parental leave). As a member of the Southampton Sport Team, you are entitled to free membership to the fantastic technogym powered gym, climbing/bouldering walls, pool and studios.

As a university, we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days, we are committed to supporting our staff and students and open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk. Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.

Sports Operations Assistant (Lifeguard) employer: University of Southampton Malaysia

The University of Southampton is an exceptional employer, offering a vibrant work culture within its state-of-the-art sports facilities, including the Jubilee Sport & Recreation Centre. Employees benefit from competitive salaries, generous leave allowances, and access to top-notch fitness amenities, all while being part of a supportive team dedicated to promoting active lifestyles. With a strong commitment to inclusion and professional development, this role as a Sports Operations Assistant (Lifeguard) provides meaningful opportunities for growth in a dynamic environment.
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Contact Detail:

University of Southampton Malaysia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sports Operations Assistant (Lifeguard)

✨Tip Number 1

Familiarise yourself with the facilities at the University of Southampton, especially the Jubilee Sport & Recreation Centre. Knowing the layout and services offered will help you answer customer queries confidently during your interview.

✨Tip Number 2

Highlight any previous experience in lifeguarding or customer service roles. Be prepared to discuss specific situations where you ensured safety or provided excellent service, as this will demonstrate your suitability for the role.

✨Tip Number 3

Show your enthusiasm for promoting active lifestyles. Think of ways you can contribute to the community's engagement with sports and leisure activities, and be ready to share these ideas during your conversation with us.

✨Tip Number 4

Prepare for questions about health and safety procedures relevant to lifeguarding. Brush up on your knowledge of emergency protocols and how you would handle various scenarios to impress during the interview process.

We think you need these skills to ace Sports Operations Assistant (Lifeguard)

National Pool Lifeguard Qualification (NPLQ)
Strong Customer Service Skills
Health and Safety Awareness
Teamwork and Collaboration
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work Flexible Hours
Proactive Attitude
Conflict Resolution Skills
Time Management
First Aid Certification
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sports Operations Assistant (Lifeguard) position. Highlight key skills such as customer service and health & safety awareness in your application.

Tailor Your CV: Customise your CV to reflect relevant experience, particularly in lifeguarding or similar roles. Emphasise any qualifications like the National Pool Lifeguard Qualification (NPLQ) and your ability to work in a team.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for sports and leisure services. Mention specific examples of how you've demonstrated strong customer service skills and your commitment to health and safety.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at University of Southampton Malaysia

✨Know Your Lifeguard Responsibilities

Make sure you understand the key responsibilities of a lifeguard, including health and safety protocols. Be prepared to discuss how you would handle various situations on poolside.

✨Showcase Your Customer Service Skills

As a lifeguard, you'll be the first point of contact for many customers. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations.

✨Demonstrate Teamwork

The role requires being part of a motivated team. Think of instances where you've successfully worked as part of a team, and be ready to share these experiences during your interview.

✨Research the University and Its Facilities

Familiarise yourself with the University of Southampton's sports facilities and their offerings. Showing that you have done your homework will demonstrate your genuine interest in the role and the organisation.

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