At a Glance
- Tasks: Lead daily operations of sporting facilities and ensure outstanding customer satisfaction.
- Company: Join the University of South Wales, a vibrant community focused on sport and well-being.
- Benefits: Full-time role with opportunities for professional growth and a supportive work environment.
- Other info: Diverse and inclusive workplace committed to equality and personal development.
- Why this job: Make a real impact in sports while engaging with students and the community.
- Qualifications: Enthusiastic, customer-focused approach with leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
USW have some outstanding sporting facilities at USW Sport Park and Treforest sites, that play an integral role in supporting academic delivery, providing recreational sport and well-being opportunities for USW Students and Staff, generating important sources of income from community and professional sport.
This is a full time post based in Pontypridd, with the post reporting to the Head of Sport Facilities & Operations.
Responsibilities
- As the Team Leader: Operations you will be responsible for the day-to-day operations of the Sporting Facilities, requiring an enthusiastic and customer focused approach.
- Provide guidance and supervision to the onsite Sports Assistants.
- Seek to ensure outstanding customer satisfaction, ensure operations are delivered safely, and support and plan the co-ordination of site activity and bookings.
- Support the Head of Sport Facilities & Operations in ensuring our Sporting Facilities provides an outstanding user experience for key internal and external stakeholders, using the sporting assets to generate levels of income aligned to annual targets.
- Work closely with the Student Union to encourage use and participation, Academic staff for teaching requests/requirements, community clubs and professional teams based at the University.
Further information
For an informal conversation about this post please contact Steve Savage (steve.savage@southwales.ac.uk).
If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.
Discover the advantages of working with us at USW: and this can be found via the current university communications.
USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.
We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.
If you’re a Welsh learner or a Welsh speaker, we’d be delighted to receive your application. At USW, you’ll have access to Welsh courses to enable you to develop your Welsh skills further, in order to provide a bilingual service to our students, colleagues and the public.
We welcome applications in Welsh and English. Applications in Welsh will not be treated less favourably than those made in English.
Team Leader: Operations in Pontypridd employer: University of South Wales
At the University of South Wales, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee well-being. As a Team Leader: Operations, you will benefit from our outstanding sporting facilities in Pontypridd, with opportunities for professional growth and development while contributing to a positive user experience for students and the community. Join us in fostering a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader: Operations in Pontypridd
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like University of South Wales. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
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We think you need these skills to ace Team Leader: Operations in Pontypridd
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining University of South Wales aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at University of South Wales
✨Highlight Your Passion for Sports
When chatting with University of South Wales, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
