At a Glance
- Tasks: Join the Productivity Team to enhance efficiency through automation and AI solutions.
- Company: The University of South Wales, a vibrant workplace with a focus on innovation and collaboration.
- Benefits: Enjoy 35 days annual leave, flexible working, childcare facilities, and an excellent pension.
- Other info: Diverse and inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by streamlining processes and enhancing user experiences with cutting-edge technology.
- Qualifications: Motivated individuals with a passion for productivity and digital solutions.
The predicted salary is between 61816 - 75552 £ per year.
The University of South Wales is a vibrant and exciting place to work which offers a range of benefits including 35 days annual leave (plus bank holidays), flexible working, parental leave, childcare facilities, sport facilities and an excellent pension.
A key enabler for the University’s 2030 strategy is operational transformation that states we will:
- Support and take pride in our focused, talented, and ambitious staff.
- Maintain an inclusive workforce, champion diversity, foster collaboration, and well-being.
- Provide flexible, digitally enhanced environments to encourage innovative teaching, research & collaborative work practices.
- Embrace effective and efficient service delivery to support long-term sustainability.
- Grow and diversify our income to generate surpluses for re-investment in our core purpose.
We are seeking a highly motivated Productivity Engineer to join the Productivity Team within IT Services. This role will support the delivery of productivity, automation and AI-enabled services, helping to ensure digital technologies are effectively leveraged to improve efficiency, enhance user experience and support organisational priorities.
You will support the implementation, operation and continuous improvement of the university efficiency agenda through our productivity platforms, leveraging automation services and AI-enabled solutions, maximising value from technologies such as Microsoft 365, Power Platform and Copilot. Working closely with stakeholders across the University, you will help identify opportunities to streamline processes, improve productivity and support digitally enhanced teaching, learning and professional services.
Working collaboratively with colleagues across IT Services, you will implement, support and maintain digital solutions, ensuring services remain reliable, secure and aligned with organisational needs. You will contribute to the adoption of new technologies, share knowledge and best practice, and support the effective use of productivity, automation and AI capabilities across the University.
For an informal conversation about this post please contact Ryan Tyler, Deputy Director of Enterprise Systems, Data and Intelligence: ryan.tyler@southwales.ac.uk
If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.
USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment. We are committed to employing a diverse workforce and creating an inclusive environment where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief.
If you’re a Welsh learner or a Welsh speaker, we’d be delighted to receive your application. At USW, you’ll have access to Welsh courses to enable you to develop your Welsh skills further, in order to provide a bilingual service to our students, colleagues and the public. We welcome applications in Welsh and English. Applications in Welsh will not be treated less favourably than those made in English.
Productivity Engineer in Pontypridd employer: University of South Wales
The University of South Wales is an exceptional employer, offering a dynamic work environment that prioritises student success and community impact. With a strong commitment to diversity and inclusion, employees benefit from professional growth opportunities, a supportive culture, and access to resources such as Welsh language courses. Located in the vibrant town of Pontypridd, this role as Chief Operating Officer allows you to play a pivotal part in shaping the future of higher education while enjoying a fulfilling career in a modern civic university.
StudySmarter Expert Advice🤫
We think this is how you could land Productivity Engineer in Pontypridd
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what University of South Wales values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges University of South Wales might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at University of South Wales!
✨Direct Apply to University of South Wales
Let's not forget to apply directly through the University of South Wales website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Productivity Engineer in Pontypridd
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at University of South Wales.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at University of South Wales. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at University of South Wales
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
