The Welsh Institute of Chiropractic (WIOC) forms part of the School of Health, Sport and Professional Practice, which is a school within the Faculty of Life Sciences and Education at the University of South Wales. The WIOC is primarily a training clinic for final year students on the Master of Chiropractic Award (MChiro), however also offers other clinical services provided by suitably qualified healthcare professionals https://www.southwales.ac.uk/chiropractic-clinic
The WIOC is based at Pontypridd. The successful candidate will work at the WIOC outpatient clinic reception as part of the administrative team.
The successful candidate will have excellent communication and organisational skills and the ability to multi-task. They must have a flexible approach to work and the ability to use their initiative to deal with sometimes sensitive situations with discretion and empathy.
The role holder must have exceptional customer services skills and the ability to remain calm and provide advice and solutions to the student clinicians and patients. The individual will be dealing with data entry of sensitive and confidential information, making multiple appointments for various clinical services, and dealing with various financial transactions in a busy environment, therefore meticulous attention to detail and accuracy is essential.
This is a part time (0.6 FTE, 3 days equivalent spread over 4 days), permanent post. Specific fixed hours of work needed to cover reception Monday to Friday, however the ability to provide some flexibility to provide additional cover during periods of staff absence would be advantageous.
For an informal conversation about this post please contact Hayley Davies, Clinic Manager on 01443 483555, hayley.davies@southwales.ac.uk
If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.
Discover the advantages of working with us at USW: https://tinyurl.com/PSSatUSW
USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.
We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect.
We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.
If you’re a Welsh learner or a Welsh speaker, we’d be delighted to receive your application. At USW, you’ll have access to Welsh courses to enable you to develop your Welsh skills further, in order to provide a bilingual service to our students, colleagues and the public.
We welcome applications in Welsh and English. Applications in Welsh will not be treated less favourably than those made in English.
