Business Support Co-ordinator in Pontypridd

Overview

The Learner Development Service is looking to welcome a new member to its student‑focused team at the University of South Wales. The Service comprises Learner Development Specialists and Specialist Study Skills Tutors who work in partnership with other Professional Services such as Library, Careers, Disability Services, Faculty and HR.

Based in Pontypridd, the Business Support Officer will play a pivotal role in support, data and reporting, and student‑facing service delivery.

This is a part‑time, fixed‑term position for 12 months.

Key Responsibilities

• Provide operational and administrative support to the Learner Development Service.
• Collect, analyse and report on data related to service delivery.
• Deliver student‑facing support and peer assistance within the team.

Contact

For an informal conversation about this post, please contact Donna Waite, Head of Learner Development Services.

Employment Details

If selected, the successful candidate will be employed by Professional and Support Services Limited (PSS Ltd), a wholly owned subsidiary of the University of South Wales. PSS Ltd provides services to the University and Colleges.

Benefits & Commitment

USW offers a range of advantages for staff—see USW benefits for more information.

USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff must share this commitment.

USW is dedicated to fostering a diverse workforce and inclusive environment. We encourage applications from people of all ages, disabilities, gender identities, sexual orientations, races, religions and beliefs. Equality success is measured through accreditation with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.

Welsh learners and Welsh speakers are particularly encouraged to apply. USW provides Welsh courses to help staff develop further Welsh language skills for bilingual service delivery. Applications can be submitted in Welsh or English; Welsh applications will not be treated less favourably than English ones.