At a Glance
- Tasks: Prepare and serve delicious food while delivering top-notch customer service.
- Company: Join the vibrant University of South Wales in a supportive team environment.
- Benefits: Flexible part-time hours, skill development, and a friendly workplace culture.
- Why this job: Make a real impact by creating memorable experiences for students and staff.
- Qualifications: Catering experience and a passion for excellent service.
- Other info: Opportunities for growth in a diverse and inclusive setting.
Overview
The University of South Wales is a vibrant University nestled in the beautiful Welsh hills with campuses in Treforest, Newport and Cardiff. Catering Services is a support service within Estates and Facilities, primarily responsible for providing catering and hospitality for staff and students.
Hospitality and Events Assistant – Cardiff
Join Our Team as a Hospitality and Events Assistant – Based in Cardiff
We’re looking for a friendly, enthusiastic Hospitality and Events Assistant to join our team in Cardiff. This is a fantastic opportunity to build on your catering experience and be part of a welcoming, supportive team.
Responsibilities
- Use your catering skills to prepare and serve fresh, high-quality food and beverages
- Deliver outstanding service with a smile, ensuring every customer feels valued
- Operate tills and handle transactions with accuracy and confidence
- Be a key ambassador for our department, helping to create a positive and professional environment
What we offer
- A friendly and inclusive workplace
- Opportunities to grow and develop your skills
- A role where your contribution really matters
Role details
This is a part time (30hour x 44weeks of the year) 12-month fixed term position, you’ll generally work Monday to Friday between 7.30am – 5.30pm, some weekend will be required.
For an informal conversation about this post please contact Clare Winfield – to set up a call please e-mail clare.winfield@southwales.ac.uk
Internal employment information
If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges. If you are an internal professional services candidate, you will continue to be employed by the University of South Wales/ RWCMD.
Discover the advantages
Discover the advantages of working with us at USW: http://tiny.cc/PSSatUSW
Safeguarding and diversity
USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.
We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.
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Hospitality and Events Assistant employer: University of South Wales
Contact Detail:
University of South Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Events Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue or event, pop in and introduce yourself. A friendly face can make a lasting impression, and you might just catch them at the right moment.
✨Tip Number 3
Be ready for on-the-spot interviews! When you apply through our website, keep your CV handy and be prepared to chat about your experience. You never know when an opportunity might arise!
✨Tip Number 4
Follow up after applying! A quick email or call to express your enthusiasm can set you apart from other candidates. It shows you’re genuinely interested in the role and eager to join the team.
We think you need these skills to ace Hospitality and Events Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and enthusiastic nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Highlight Relevant Experience: Make sure to showcase any catering or hospitality experience you have. We’re looking for someone who can prepare and serve high-quality food, so share specific examples that demonstrate your skills!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Mention how your values align with our commitment to creating a positive and professional environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at University of South Wales
✨Know Your Catering Basics
Brush up on your catering skills before the interview. Be ready to discuss your experience with food preparation and service, as well as any specific techniques or cuisines you’re familiar with. This will show that you’re not just enthusiastic but also knowledgeable about the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think of situations where you went above and beyond to make someone feel valued. This is crucial for a Hospitality and Events Assistant, so make sure to highlight your friendly and approachable nature.
✨Familiarise Yourself with the University
Do a bit of research on the University of South Wales and its catering services. Understanding their values and what they offer can help you tailor your answers and demonstrate your genuine interest in being part of their team.
✨Practice Handling Transactions
Since you'll be operating tills and handling transactions, it’s a good idea to practice this beforehand. Familiarise yourself with common till operations and be prepared to discuss how you ensure accuracy and confidence when dealing with money.