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- Tasks: Coordinate the operational running of USW’s Newport engagement hub and support collaborative events.
- Company: Join the University of South Wales, a vibrant community focused on engagement and innovation.
- Benefits: Enjoy a diverse workplace, inclusive culture, and opportunities for professional development.
- Why this job: Be part of impactful projects that connect business, community, and graduates while building valuable relationships.
- Qualifications: Ideal for candidates who excel in customer service and event coordination; no prior experience required.
- Other info: Welsh speakers are encouraged to apply; bilingual service training available.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Engagement Services Coordinator role at University of South Wales.
The Engagement Services Coordinator role is a new position which will be key to the success of USW’s flagship engagement hub based at Newport Campus. The role offers broad exposure to USW’s Engagement Services activity, spanning business, community and graduate start-up functions and is ideally suited to a candidate who thrives on building great relationships, providing exceptional customer service and takes satisfaction in successfully delivering collaborative events and projects.
Supported by the Head of Engagement Services and Stiwdio Incubator Manager, the post holder will co-ordinate operational running of USW’s Newport engagement hub which is home to USW Exchange (our business and community engagement unit); Start-up Stiwdio (our graduate incubator) and USW Events and Engagement. The role will also provide coordination and delivery support to key external engagement projects being delivered by Engagement and Enterprise, including the See It, Be It programme in partnership with Business and the Community, and RWIF funded external engagement schemes.
For an informal conversation about this post please contact chris.wright@southwales.ac.uk
If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of the South Wales, which provides services to the University and Colleges.
Discover the advantages of working with us at USW: https://tinyurl.com/PSSatUSW
USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.
We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.
If you’re a Welsh learner or a Welsh speaker, we’d be delighted to receive your application. At USW, you’ll have access to Welsh courses to enable you to develop your Welsh skills further, in order to provide a bilingual service to our students, colleagues and the public.
We welcome applications in Welsh and English. Applications in Welsh will not be treated less favourably than those made in English.
Employment details
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Education
- Industries: Higher Education
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Engagement Services Coordinator employer: University of South Wales
Contact Detail:
University of South Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Services Coordinator
✨Tip Number 1
Familiarise yourself with USW’s Engagement Services and their various initiatives. Understanding the specific projects like the See It, Be It programme will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with current employees or alumni from USW to gain insights into the culture and expectations of the role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills and experience in collaborative projects. Think of specific examples where you've successfully built relationships or coordinated events, as these will be key aspects of the role.
✨Tip Number 4
Consider reaching out to Chris Wright for an informal chat about the position. This not only shows your interest but also gives you a chance to ask questions that could help you tailor your approach when applying.
We think you need these skills to ace Engagement Services Coordinator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Engagement Services Coordinator position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, event coordination, or community engagement. Use specific examples to demonstrate how you've successfully built relationships and delivered projects.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the role. Mention why you are excited about working at USW and how you can contribute to their engagement hub.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at University of South Wales
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Engagement Services Coordinator. Be prepared to discuss how your skills and experiences align with the role, especially in areas like customer service and event coordination.
✨Showcase Your Relationship-Building Skills
Since this role involves building great relationships, think of examples from your past experiences where you've successfully engaged with different stakeholders. Be ready to share these stories during the interview to demonstrate your ability to connect with others.
✨Prepare for Collaborative Scenarios
The position requires delivering collaborative events and projects. Prepare to discuss any previous experiences where you worked as part of a team to achieve a common goal. Highlight your role in those projects and the outcomes achieved.
✨Emphasise Your Commitment to Inclusivity
USW values diversity and inclusivity. Be prepared to talk about how you can contribute to creating an inclusive environment. Share any relevant experiences or initiatives you've been involved in that promote equality and respect for all individuals.
