At a Glance
- Tasks: Ensure safety on poolside, assist customers, and maintain health and safety standards.
- Company: Join the University of Southampton's dynamic Sports Team at state-of-the-art facilities.
- Benefits: Enjoy a competitive salary, free gym access, and generous leave policies.
- Other info: Full-time role with set hours, including evenings and weekends.
- Why this job: Be part of a motivated team promoting active lifestyles in a vibrant community.
- Qualifications: National Pool Lifeguard Qualification required; training considered for those currently pursuing it.
The predicted salary is between 19920 - 24900 Β£ per year.
An exciting opportunity has arisen to work at The University of Southampton's outstanding Southampton Sport Team as a Sports Operations Assistant (Lifeguard). We have several locations, including the newly extended flagship site, Jubilee Sport & Recreation Centre; housing a state-of-the-art gym and studios, climbing wall, squash courts, and a 25m swimming pool. Our wider offerings include Mayflower Gym, Wide Lane Sports Ground, and the Watersports Centre, which are open to students, staff, and the wider community. The University of Southampton is investing more than Β£40 million in our sports facilities. We offer an extensive range of sport, leisure classes, and courses available from 07:00 to 22:00, Monday to Sunday. We require sports professionals to provide a consistently high-quality sports and leisure service all year round.
The role involves being part of a highly motivated and organized Southampton Sport Team responsible for ensuring the safe and efficient daily operation of the facilities. Based at Jubilee Sport and Recreation Centre on Highfield Campus, Lifeguard roles are primarily responsible for working on poolside as a lifeguard, but will also handle customer queries, prepare equipment, ensure health and safety procedures are followed, and act as an ambassador for active lifestyles at the University of Southampton. We encourage applications for a full-time role only (36 hours per week). You will work set hours, including evenings and weekends.
We are seeking professional, motivated, and proactive individuals who are excellent team players. The roles require strong customer service skills, as you may be the first point of contact dealing with a diverse range of situations. You will be responsible for the health & safety of all pool users and must always act professionally. The National Pool Lifeguard Qualification (NPLQ) is essential; however, we will consider those currently working towards the NPLQ qualification. This role is subject to a Disclosure and Barring Service (DBS) check, which will be conducted during the offer process.
With a competitive starting salary of Β£24,900 per annum, there is an additional 10% uplift shift allowance. The University of Southampton offers a wide range of benefits, including pension scheme membership, generous annual leave, university closure days, public holidays, and excellent family leave arrangements (maternity, paternity, adoption, and parental leave). As a member of the Southampton Sport Team, you are entitled to free membership to the gym, climbing/bouldering walls, pool, and studios. We are committed to creating an inclusive environment where everyone can thrive, fostering a culture of respect and equality. We support flexible working approaches and aim to reflect society's diversity. This role does not qualify for Skilled Worker Visa sponsorship. For alternative UK visa options, see gov.uk.
Apply by 11.59 pm GMT on the closing date. For assistance, contact Recruitment at +44(0)2380 592750 or recruitment@soton.ac.uk, quoting the job number.
Sports Operations Assistant (Lifeguard) employer: University of South Hampton
Contact Detail:
University of South Hampton Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sports Operations Assistant (Lifeguard)
β¨Tip Number 1
Familiarise yourself with the facilities at the University of Southampton, especially the Jubilee Sport & Recreation Centre. Understanding the layout and services offered will help you answer customer queries more effectively during your interview.
β¨Tip Number 2
Highlight any previous experience in lifeguarding or customer service roles. Be prepared to discuss specific situations where you ensured safety or provided excellent service, as this will demonstrate your suitability for the role.
β¨Tip Number 3
Show your enthusiasm for promoting active lifestyles. Think of ways you can contribute to the community and engage with users at the facility, as this aligns with the university's mission and values.
β¨Tip Number 4
Prepare for questions about health and safety procedures. Brush up on your knowledge of lifeguarding protocols and be ready to explain how you would handle various scenarios to ensure the safety of all pool users.
We think you need these skills to ace Sports Operations Assistant (Lifeguard)
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sports Operations Assistant (Lifeguard) position. Highlight key skills such as customer service and health & safety knowledge in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and qualifications, particularly focusing on any lifeguarding or customer service roles you've held. Make sure to mention your National Pool Lifeguard Qualification (NPLQ) if you have it, or indicate that you are working towards it.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for sports and leisure, your commitment to safety, and your ability to work as part of a team. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at University of South Hampton
β¨Know Your Lifeguard Responsibilities
Make sure you understand the key responsibilities of a lifeguard, including health and safety procedures. Be prepared to discuss how you would handle various situations on poolside.
β¨Showcase Your Customer Service Skills
As a lifeguard, you'll be the first point of contact for many users. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations.
β¨Demonstrate Teamwork
This role requires strong teamwork skills. Think of instances where you've successfully worked as part of a team, particularly in a sports or leisure environment, and be ready to share those experiences.
β¨Highlight Your Qualifications
If you have the National Pool Lifeguard Qualification (NPLQ), make sure to mention it. If you're working towards it, explain your progress and commitment to achieving this essential qualification.