At a Glance
- Tasks: Create welcoming experiences by serving great coffee and delicious food to students.
- Company: Join the vibrant team at SUSU Venues, run by students for students.
- Benefits: Earn £13.28 per hour, enjoy annual leave, and get discounted bus passes.
- Other info: Flexible hours during term-time with opportunities for personal growth.
- Why this job: Make a real impact on student life while honing your hospitality skills.
- Qualifications: Passion for customer service and a willingness to learn; café experience is a plus.
The predicted salary is between 13.28 - 13.28 £ per hour.
Are you passionate about great coffee, delicious food and creating welcoming experiences for students? Join our team at SUSU Venues, where our cafés and hospitality spaces are more than somewhere to grab food and drink — they are places where students meet friends, study, relax and feel part of the University community.
As a Barista & Hospitality Assistant, you will play a key role in creating that experience by providing outstanding customer service, preparing consistently excellent coffee, serving fresh café food and helping to ensure every customer leaves with a positive experience. The role combines hospitality, barista skills, food preparation and customer service, with a strong focus on creating an inclusive and welcoming environment where students feel comfortable and valued. The role may also involve serving alcoholic and non-alcoholic beverages during evening trading and private events.
Please note that this role is 22.5 hours per week, 34 weeks per year (term-time only). The likely hours for this role are 6.5 hours on a Monday, 4 hours a day Tuesday - Friday, typically covering 10:00 - 14:00.
About You
To thrive as a Barista & Hospitality Assistant, you will be approachable and enjoy working with people. You will have a genuine passion for delivering excellent customer service and take pride in producing high-quality food and drinks. You will have excellent communication and interpersonal skills, a positive attitude and a willingness to learn. You will be able to remain calm under pressure and work effectively as part of a team, particularly during busy trading periods. You will have a basic understanding of food hygiene and be committed to following food safety, health and safety and environmental procedures. Previous café or hospitality experience, barista experience and experience preparing simple café food would be desirable. A Food Safety Level 2 qualification would also be desirable, as would experience serving alcohol in a licensed premises and knowledge of Challenge 25 and responsible alcohol retailing.
About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple: SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience.
As part of our team, you'll enjoy:
- £13.28 per hour
- Annual leave entitlement will be accrued at a rate of 12.07% of your working hours
- Discounted UniLink and Blue Star bus passes
SUSU is an equal opportunities employer that values a diverse workforce, and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination, and will ensure that our recruitment activities are mindful of equality and diversity matters.
Please use your covering letter to tell us:
- Why you are interested in the Barista & Hospitality Assistant role at SUSU.
- What skills, qualities and experience you would bring to the role.
- An example of when you have delivered excellent customer service and/or worked effectively as part of a team.
- Any relevant experience you have in a café, hospitality, barista, catering, food preparation or licensed premises environment.
Barista and Hospitality Assistant in Southampton employer: University of South Hampton
The University of Southampton is an exceptional employer, dedicated to fostering a culture of inclusion, respect, and equality. With a generous holiday allowance, additional closure days, and a commitment to flexible working, we support our staff in achieving a healthy work-life balance while providing opportunities for professional growth within the education sector. Join us in creating a vibrant environment where you can truly bring your whole self to work and make a meaningful impact on prospective students' lives.
Contact Details:
University of South Hampton Recruitment Team
