At a Glance
- Tasks: Assist with student examinations, manage enquiries, and maintain accurate records.
- Company: Join the University of Sheffield, a top 100 global university.
- Benefits: Enjoy a full-time role with a supportive team and a vibrant campus environment.
- Other info: This role is primarily on-campus with limited hybrid working options.
- Why this job: Make a positive impact on student experiences while developing your communication skills.
- Qualifications: Strong customer service skills and attention to detail are essential.
The predicted salary is between 24900 - 26338 £ per year.
Student Examinations Support Assistant
CAPTION: Job details
- Posting date: 19 August 2025
- Salary: Not specified
- Additional salary information: £24900-26338 per annum
- Hours: Full time
- Closing date: 31 August 2025
- Location: Sheffield, S10 2TN
- Company: University of Sheffield
- Job type: Permanent
- Job reference: 1081-43596862
Summary
University of Sheffield
Job Advert
- Job Reference Number: 1081
- Working Pattern: Full-time and Campus-based [Hybrid working is limited in this role]. 35 hours per week.
- Faculty: Student Administration & Academic Affairs
- School: Student Registry
- Closing Date: 31 August 2025
Are you interested in working for a world top 100 University?
If you have a passion for customer service and excellent communication skills, consider this exciting opportunity in the Student Examinations & Results team.
We are a busy, friendly team and we are seeking someone with high standards of accuracy and attention to detail, who is keen to help make a positive difference to the student experience.
You will be a confident communicator, using email, online forms and the telephone to field enquiries from students, colleagues across the University and from other external organisations, including our partners overseas. You will process high volumes of enquiries, keep accurate and up to date records, including maintaining student records, ensuring you are adhering to data protection policies, University regulations and procedural deadlines.
This varied role will appeal to someone seeking an administrative role with a difference, working on-campus to pack and prepare papers and material for examinations scheduled throughout the year.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
#s1-Gen
Are you interested in working for a world top 100 University?
If you have a passion for customer service and excellent communication skills, consider this exciting opportunity in the Student Examinations & Results team.
We are a busy, friendly team and we are seeking someone with high standards of accuracy and attention to detail, who is keen to help make a positive difference to the student experience.
You will be a confident communicator, using email, online forms and the telephone to field enquiries from students, colleagues across the University and from other external organisations, including our partners overseas. You will process high volumes of enquiries, keep accurate and up to date records, including maintaining student records, ensuring you are adhering to data protection policies, University regulations and procedural deadlines.
This varied role will appeal to someone seeking an administrative role with a difference, working on-campus to pack and prepare papers and material for examinations scheduled throughout the year.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
Student Examinations Support Assistant in Sheffield employer: University of Sheffield
The University of Sheffield is an exceptional employer, offering a vibrant work culture that values diversity and fosters collaboration among its staff. As a world top 100 university, it provides ample opportunities for professional growth and development, alongside a supportive environment where your contributions can make a meaningful impact on the student experience. Located in the heart of Sheffield, employees enjoy a dynamic campus atmosphere with access to various resources and facilities that enhance both personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land Student Examinations Support Assistant in Sheffield
✨Tip Number 1
Familiarise yourself with the University of Sheffield's values and mission. Understanding their commitment to diversity and student experience will help you align your responses during interviews, showcasing how you can contribute positively to their team.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves handling enquiries from students and external organisations, practice responding to common queries in a clear and friendly manner to demonstrate your communication abilities.
✨Tip Number 3
Gain a solid understanding of data protection policies and university regulations. Being knowledgeable about these areas will not only prepare you for the role but also show your commitment to maintaining high standards of accuracy and compliance.
✨Tip Number 4
Network with current or former employees of the Student Examinations & Results team. Engaging with them can provide valuable insights into the role and the team dynamics, which you can leverage during your application process.
We think you need these skills to ace Student Examinations Support Assistant in Sheffield
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Student Examinations Support Assistant position. Tailor your application to highlight how your skills and experiences align with what the University of Sheffield is looking for.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in customer service or administrative roles. Mention specific examples where you demonstrated attention to detail and effective communication skills, as these are crucial for this role.
Showcase Your Skills:Make sure to include key skills that are relevant to the position, such as proficiency in data management, ability to handle high volumes of enquiries, and familiarity with data protection policies. Use bullet points for clarity and impact.
Craft a Compelling Cover Letter:Write a personalised cover letter that expresses your enthusiasm for the role and the University. Discuss why you want to work there and how you can contribute positively to the student experience, making sure to keep it concise and engaging.
How to prepare for a job interview at University of Sheffield
✨Showcase Your Customer Service Skills
Since the role requires a passion for customer service, be prepared to share specific examples of how you've successfully handled enquiries or resolved issues in previous roles. Highlight your ability to communicate effectively with diverse groups.
✨Demonstrate Attention to Detail
Accuracy is key in this position. During the interview, mention instances where your attention to detail made a significant impact, such as maintaining records or adhering to deadlines. This will show that you understand the importance of precision in administrative tasks.
✨Familiarise Yourself with Data Protection Policies
Understanding data protection is crucial for this role. Brush up on relevant policies and be ready to discuss how you would ensure compliance when handling student records and sensitive information.
✨Express Your Enthusiasm for the Role
Let your passion for making a positive difference in the student experience shine through. Share why you are excited about working at the University of Sheffield and how you can contribute to the Student Examinations & Results team.
