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- Tasks: Provide technical support and manage enquiries for the Engineering and Maintenance team.
- Company: A leading educational institution in the UK with a focus on innovation.
- Benefits: Flexible working hours and a comprehensive benefits package.
- Why this job: Join a dynamic team and make a difference in a busy environment.
- Qualifications: Strong communication skills, IT literacy, and experience in a commercial setting.
- Other info: Great opportunity for career growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A prominent educational institution in the UK is seeking an experienced Technical Support Officer to provide technical administrative support to the Engineering and Maintenance team. You will deal with enquiries from staff and external stakeholders, ensuring effective operations within a busy environment.
Ideal candidates will possess strong communication skills, IT literacy, and experience in a commercially based environment. The role offers flexible working opportunities and a comprehensive range of benefits.
Technical Support Officer - Data-Driven Estates & Projects in Sheffield employer: University of Sheffield
Contact Detail:
University of Sheffield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Officer - Data-Driven Estates & Projects in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common technical support scenarios. We should be ready to showcase our problem-solving skills and how we handle enquiries effectively.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help us articulate our experience in a commercially based environment confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we can track our progress easily.
We think you need these skills to ace Technical Support Officer - Data-Driven Estates & Projects in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in technical support and administration. We want to see how your skills align with the needs of our Engineering and Maintenance team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Support Officer role. Share specific examples of your communication skills and IT literacy.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've successfully dealt with enquiries or resolved issues in a busy environment. We love candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at University of Sheffield
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common software and tools used in engineering and maintenance. Being able to discuss your experience with these technologies will show that you're ready to hit the ground running.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, especially those involving staff or external stakeholders. Think of examples from your past experiences where you successfully resolved issues or improved processes, as this will demonstrate your problem-solving abilities.
✨Show Off Your Communication Skills
Since the role involves dealing with enquiries, practice articulating your thoughts clearly and concisely. You might want to prepare a few examples of how you've effectively communicated complex information to non-technical audiences in the past.
✨Research the Institution
Take some time to learn about the educational institution and its values. Understanding their mission and how the Engineering and Maintenance team fits into the bigger picture will help you tailor your answers and show genuine interest in the role.
