At a Glance
- Tasks: Assist library customers with information and IT queries at Welcome and Information desks.
- Company: Join the University of Sheffield, a world-class dynamic research library.
- Benefits: Competitive annual leave, flexible working, generous pension scheme, and retail discounts.
- Other info: Flexible work across various library sites with excellent development opportunities.
- Why this job: Be the first point of contact for customers and make a real difference in their library experience.
- Qualifications: Experience in customer service and strong IT skills required.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about education and customer service? We have opportunities for someone with experience of working in a customer facing environment including working at a customer information point together with excellent IT skills. You’ll need to be able to respond effectively and efficiently, managing conflicting priorities and demands.
This is your chance to join a large team, where you will act as the first point of contact for library customers either on Welcome or Information desks. Work at these desks could involve responding to a large range of library information and IT queries and you will also take on a variety of tasks to support the service using the Library and enquiry management systems.
Our Learning Space Assistants are often the first source of help for customers and this role requires you to have good communication skills and enjoy helping with enquiries. The work of the Learning Space Assistant varies between the library sites and also in response to changing service needs at different times of the year; as a result, we are looking for someone who is happy to work flexibly across all library sites and who enjoys the challenge of change.
You will also need to have the physical capability to work quickly and accurately, both unsupervised and within a team, to meet service delivery standards. If you are a confident, customer focused individual and would like to join a world class dynamic research library then we would love to hear from you!
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
Learning Space Assistant in Sheffield employer: University of Sheffield
The University of Sheffield is an exceptional employer that prioritises the wellbeing and development of its staff, offering a competitive benefits package including generous annual leave, flexible working options, and a commitment to professional growth. As part of a diverse and dynamic team, Learning Space Assistants play a crucial role in enhancing the library experience for customers, all within a world-class research environment that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Space Assistant in Sheffield
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like University of Sheffield looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learning Space Assistant at University of Sheffield, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learning Space Assistant in Sheffield
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at University of Sheffield, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of University of Sheffield and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at University of Sheffield
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that University of Sheffield might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at University of Sheffield.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
