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For Companies At a Glance
- Tasks: Support and deliver wired and wireless connectivity across the University.
- Company: Join the University of Sheffield, a leading research institution with a collaborative culture.
- Benefits: Enjoy competitive leave, flexible working, and a commitment to your development and wellbeing.
- Why this job: Make a real impact on connectivity while enhancing your skills in a dynamic environment.
- Qualifications: Hands-on experience with Cisco networks and a passion for problem-solving.
- Other info: Be part of a diverse team driving network modernisation and innovation.
The predicted salary is between 30000 - 42000 £ per year.
Overview
University of Sheffield
Job Reference Number: 1442
Working Pattern: Full-time, 35 hours per week, Monday to Friday
Faculty: Professional Services
Department: IT Services
Closing Date: 15 October 2025
If you have a passion for networks with a desire to apply and develop your skills further, we have an exciting opportunity for a Network Operations Engineer within Network Services. You will join the multi-skilled and highly collaborative Network Operations team, supporting and delivering wired and wireless connectivity across the University.
As a large, research-led institution with over 300 buildings and 35,000+ users, the role of Network Operations is essential, making a significant positive impact. The work is interesting and highly varied; whether it’s business as usual service requests, enabling research projects, supporting major events or delivering connectivity for new flagship teaching facilities.
The University has recently started a multi-year programme of network modernisation to drive a wireless first connectivity experience. As part of the team you will play a key role in this, making a real difference to our user community while further enhancing your skills and experience.
Responsibilities
- Support and deliver wired and wireless connectivity across the University.
- Join the Network Operations team to provide a multi-skilled, collaborative service delivery environment.
- Support business as usual service requests, enable research projects, support major events or deliver connectivity for new flagship teaching facilities.
- Contribute to the multi-year programme of network modernisation to drive a wireless-first connectivity experience.
What we are looking for / Qualifications
- Enthusiastic and proactive networking professional with hands-on experience supporting Cisco Catalyst wired and wireless infrastructures.
- Good problem solving skills with the ability to think around situations and work with colleagues to implement effective solutions.
- An understanding of how IT infrastructure functions within a large, complex organisation and the considerations this brings.
- Beyond solid networking knowledge, scripting skills (e.g., Python) would be a plus, but keenness to learn and develop in the role is important.
What we offer
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. A diverse set of backgrounds, abilities and beliefs make Sheffield a world-class university.
We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.
Find out more at www.sheffield.ac.uk/benefits and join us to become part of something special.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
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Network Operations Engineer employer: University of Sheffield
Contact Detail:
University of Sheffield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with professionals in the field. Attend industry events, join online forums, or even reach out to alumni from your university. The more people you know, the better your chances of landing that Network Operations Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your hands-on experience with Cisco Catalyst infrastructures. Whether it's a project you worked on or a problem you solved, having tangible examples will make you stand out during interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on your problem-solving skills. Practice common networking scenarios and think about how you'd approach them. Being able to demonstrate your thought process can really impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role and the University of Sheffield's mission.
We think you need these skills to ace Network Operations Engineer
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for networking right from the start! In your application, mention specific experiences that highlight your passion and how you’ve developed your skills in this area.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the job description. Highlight your hands-on experience with Cisco Catalyst and any relevant projects you've worked on that align with our needs.
Problem-Solving Examples: We love a good problem-solver! Include examples in your application where you've tackled challenges in network operations or IT infrastructure. This will show us your critical thinking skills and ability to work collaboratively.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at University of Sheffield
✨Know Your Networking Basics
Before the interview, brush up on your knowledge of Cisco Catalyst wired and wireless infrastructures. Be ready to discuss your hands-on experience and how you've tackled networking challenges in the past. This will show your enthusiasm and proactive approach to the role.
✨Showcase Problem-Solving Skills
Prepare examples of situations where you've had to think outside the box to solve networking issues. Highlight your ability to collaborate with colleagues to implement effective solutions. This will demonstrate that you can thrive in a multi-skilled, collaborative service delivery environment.
✨Understand the Bigger Picture
Familiarise yourself with how IT infrastructure operates within large organisations like universities. Be ready to discuss the unique considerations that come with supporting over 35,000 users across multiple buildings. This shows that you understand the impact of your work on the user community.
✨Express Your Willingness to Learn
While solid networking knowledge is essential, express your eagerness to develop your skills further, especially in scripting languages like Python. Employers appreciate candidates who are keen to grow and adapt, especially in a role focused on network modernisation.