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- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, and flexible working options.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Be part of a vibrant environment that enhances the student experience and promotes sustainability.
- Qualifications: Strong organisational skills and a passion for customer service in a fast-paced setting.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on-the-day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Wigan employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant - Salford in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and get your name out there.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your organisational prowess and customer service skills during interviews. Use examples from past experiences to highlight how you can handle event logistics and customer queries.
✨Tip Number 3
Be proactive! If you see an opportunity to volunteer at events or assist with promotions, jump on it. This not only builds your experience but also shows your enthusiasm for the role and the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about the Conference Team right there.
We think you need these skills to ace Conference Assistant - Salford in Wigan
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Conference Assistant role. Highlight your administrative skills and any experience in customer-facing environments, as these are key for us at StudySmarter.
Show Your Passion for Events: Let your enthusiasm for events shine through in your application. Share any relevant experiences or projects that demonstrate your love for coordinating and delivering exceptional service at events.
Be Detail-Oriented: Pay attention to the details in your application. Ensure there are no typos or errors, and that your formatting is consistent. This reflects the proactive and detail-oriented approach we value at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with the Conference Team.
How to prepare for a job interview at University of Salford
✨Know Your Events
Before the interview, research the types of conferences and events the university hosts. Familiarise yourself with their facilities and any recent events they've held. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for clients, as this role heavily focuses on delivering excellent service.
✨Be Organised and Detail-Oriented
Since the role requires strong administrative skills, come prepared with a plan on how you would manage multiple tasks during an event. Discuss your methods for staying organised and ensuring no detail is overlooked, which is crucial in a fast-paced environment.
✨Demonstrate Teamwork and Independence
Think of examples that showcase your ability to work both independently and as part of a team. The interviewers will want to see that you can take initiative when needed but also collaborate effectively with others to ensure smooth event delivery.