Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support prospective students with queries via email, chat, phone, and social media.
- Company: Join the vibrant team at Salford University, dedicated to student recruitment and outreach.
- Benefits: Enjoy a competitive salary, 32 days annual leave, flexible working, and wellness support.
- Why this job: Make a real impact on students' lives while working in a diverse and supportive community.
- Qualifications: Customer service skills, attention to detail, and a passion for higher education are essential.
- Other info: This role is not eligible for sponsorship; candidates must demonstrate their right to work in the UK.
Under the recent immigration rules, this role is not eligible for sponsorship under the Skilled Worker route. Candidates are expected to demonstrate their right to work in the UK to be eligible for the post.
A bit about Marketing, Recruitment and External Relations… In the Directorate of Marketing, Recruitment and External Relations, we are responsible for the core range of activities that promote and engage with our external environment and stakeholders. This includes both prospective and current students, businesses and our local community. Made up of Marketing and Communications, Student Recruitment and Outreach and External Relations teams, we work together to plan and deliver key activities that support the University’s ambitions for growth, diversity and an increased profile.
The Student Recruitment and Outreach Team is a busy team whose core focus is the provision of information, advice and guidance to prospective students to help inform their decision-making about higher education. We work in partnership with a wide range of people across the University in the delivery of that information and guidance.
So, what will the role involve? We’re looking for two committed and enthusiastic team members with a commitment to customer service, whose focus will be providing front-line support to our applicants and enquirers, responding to queries via email, live chat, telephone and on social media. If you’re passionate about supporting students to make the right choice about higher education, flexible, adaptable, customer focused and have a keen eye for detail, then we want to hear from you. In addition to your core role, you’ll be involved in a range of other activities including open days, outbound recruitment events, outreach, applicant events and interviews, and confirmation and clearing. It’ll be a busy and varied role for the right person.
What’s in it for you? – the benefits
- Competitive salary - and excellent pension scheme
- Generous annual leave - 32 days per year
- Flexible working - we support a culture of both flexible and agile working, to help you find the right balance
- Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential
- Our community – there’s a real sense of belonging here at Salford. We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives
- The perks! MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts
- Wellbeing support – dedicated services and facilities to support your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities, including discounted gym memberships
- Sustainable Salford - We embed sustainability in all aspects of university life and have a commitment to becoming NetZero Carbon by 2038
Location: Salford - Peel Park Campus
Student Recruitment Assistant - Salford employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment Assistant - Salford
✨Tip Number 1
Familiarise yourself with the university's values and mission. Understanding what Salford stands for will help you align your responses during interviews and demonstrate your commitment to their goals.
✨Tip Number 2
Engage with the university's social media channels. This will not only keep you updated on their latest events and initiatives but also give you insights into their culture, which you can reference in conversations.
✨Tip Number 3
Network with current employees or alumni from the university. They can provide valuable insights into the role and the team dynamics, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 4
Prepare for potential scenarios you might face in the role, such as handling difficult queries or providing guidance to prospective students. Practising these situations can boost your confidence and show your readiness for the job.
We think you need these skills to ace Student Recruitment Assistant - Salford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Make sure you highlight your customer service skills and experience in your application, as these are crucial for the role.
Address the Person Specification: When answering the application questions, directly address the key elements of the person specification. Use specific examples from your past experiences that demonstrate how you meet these criteria.
Show Enthusiasm: Express your passion for supporting students in their higher education journey. Share any relevant experiences or motivations that showcase your commitment to this field.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is important for this role.
How to prepare for a job interview at University of Salford
✨Show Your Passion for Student Support
Make sure to express your enthusiasm for helping students make informed decisions about their higher education. Share any relevant experiences where you've provided support or guidance, as this will demonstrate your commitment to the role.
✨Highlight Customer Service Skills
Since the role involves front-line support, be prepared to discuss your customer service experience. Provide examples of how you've effectively handled queries and resolved issues, whether through email, phone, or social media.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible approach due to its varied nature. Be ready to talk about situations where you've had to adapt quickly to changing circumstances or priorities, showcasing your ability to thrive in a busy environment.
✨Prepare for Team Collaboration
As the role involves working with various teams across the university, emphasise your teamwork skills. Discuss past experiences where you've collaborated successfully with others to achieve common goals, highlighting your ability to communicate effectively.
