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- Tasks: Support prospective students with advice and manage recruitment events.
- Company: Join the dynamic Student Recruitment and Widening Participation Team at the University of Salford.
- Benefits: Competitive salary, 32 days leave, professional development, and wellbeing support.
- Why this job: Make a real difference in students' lives while working in a vibrant community.
- Qualifications: Strong communication, organisation, and customer service skills required.
- Other info: Be part of one of the UK's fastest growing universities in a supportive environment.
The predicted salary is between 26000 - 39000 £ per year.
Opportunity Overview
We are seeking a proactive and customer-focused Student Recruitment Assistant to join our dynamic Student Recruitment and Widening Participation Team. This is an exciting opportunity for someone passionate about higher education, student experience, and outreach. Youll play a vital role in supporting prospective students through their journey by providing advice, managing enquiries, and delivering key recruitment events. If you thrive in a busy, collaborative environment and have strong communication, organisation, and customer service skills, wed love to hear from you.
Keywords: student recruitment, higher education, events, customer service, CRM, applicant experience, widening participation.
Key Responsibilities
- Provide outstanding customer service across multiple channels (email, phone, live chat, social media) to prospective students.
- Support the delivery of recruitment events such as interviews, Open Days, and Offer Holder Days.
- Ensure accurate, up-to-date advice is given on courses, applications, and the admissions process.
- Collaborate with Admissions, Marketing, and academic colleagues to support conversion activities.
- Maintain data protection standards and contribute to continuous improvement in enquiry handling and applicant communications.
About the School or About the Department *
The Student Recruitment and Widening Participation Team is part of the University of Salfords Marketing, Recruitment and External Relations Directorate, responsible for raising the profile of the University and supporting its growth and diversity objectives. Our team is central to engaging and supporting prospective students through every stage of their journeyfrom first enquiry to enrolment.
We deliver key recruitment events, manage school and college relationships, and provi support for both UK and international applicants. With a strong commitment to inclusion, collaboration, and high-quality service delivery, we are passionate about widening access to higher education and ensuring every student feels informed, welcomed, and valued.
What\’s in it for you?
- Competitive salary – and excellent pension scheme
- An impressive 32 days leave – plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Professional development – we offer a comprehensive package of training and development opportunities to help you achieve your full potential
- Our community – there\’s a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students\’ lives
- The Perks! – MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
- Wellbeing support – all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
- Greater Manchester – live and work in one of the most vibrant regions in the UK, a hot spot of digital innovation, excellent schools and colleges, and with affordable city, suburban and rural living options to suit a wide range of lifestyles
- Our Peel Park campus is unique with lots of green spaces and great transport links including Salford Crescent train station means we\’re easy to get to
- Team Salford – join us here in Salford and be part of one of the UK\’s fastest growing universities
- A rewarding career – where everything you do will make a difference. To our students, our local community, and the world around you
Job Description
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Locations
Student Recruitment Assistant employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment Assistant
✨Tip Number 1
Get to know the university inside out! Familiarise yourself with the courses, events, and the student experience we offer. This way, when you chat with prospective students, you can provide them with top-notch advice that really resonates.
✨Tip Number 2
Practice your communication skills! Whether it’s over email, phone, or social media, being clear and friendly is key. Try role-playing with a friend to get comfortable handling different types of enquiries.
✨Tip Number 3
Don’t underestimate the power of networking! Attend recruitment events and connect with colleagues from Admissions and Marketing. Building these relationships can help you collaborate better and improve the applicant experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our team, making it easier for you to tailor your approach.
We think you need these skills to ace Student Recruitment Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for higher education and student experience shine through in your application. We want to see that you're genuinely excited about helping prospective students on their journey!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with our mission at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand—just like how we aim to support our students!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at University of Salford
✨Know Your Stuff
Make sure you’re well-versed in the specifics of student recruitment and higher education. Familiarise yourself with the university's courses, admissions processes, and any recent news or changes in policies. This will help you provide accurate advice and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your customer service experience. Think about times when you’ve gone above and beyond to assist someone, especially in a busy environment. This is crucial for the role, so be ready to discuss how you handle enquiries across different channels.
✨Event Experience is Key
If you’ve been involved in organising or supporting events, make sure to mention it! Talk about your role in those events and how you contributed to their success. This could be anything from Open Days to workshops, as it shows you can thrive in collaborative settings.
✨Emphasise Collaboration
The job involves working closely with various teams, so be prepared to discuss your teamwork experiences. Share specific instances where you collaborated with others to achieve a common goal, and how you maintained effective communication throughout the process.
